Chakrata Hills Resort

Chakrata Hills Resort, lagapokhari, Thana, Chakrata, Uttarakhand 248123

★ 4.6 · 313 reviews analysed
Chakrata Hills Resort – photo 1
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Gumo's take

Chakrata Hills Resort is a family-run property known for its serene mountain views, comfortable rooms, and warm hospitality. It is particularly praised for its peaceful atmosphere, delicious home-cooked meals, and proximity to scenic attractions like Ramtal Garden and Tiger Water Fall. While it is a popular choice for families and nature lovers, some guests have noted inconsistencies in service and room quality. Overall, it is a highly rated resort that offers a tranquil escape in the hills of Chakrata.

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How guests rate it

Location
94
Facilities
82
Staff & Service
91
Room Comfort & Cleanliness
88

What guests love

  • Outstanding service with warm and helpful staff, as highlighted in numerous 5-star reviews.
  • Breathtaking mountain views and peaceful atmosphere, especially during monsoons when clouds hover around the resort.
  • High-quality dining experience with fresh, home-cooked meals that are frequently praised in guest reviews.

Worth knowing

  • Some guests reported inconsistent service, including slow response times and indifferent staff behavior, particularly in negative 1-star reviews.
  • A few reviews mentioned issues with room quality, such as the presence of spiders and lack of basic amenities like TV in certain rooms.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • NFC mobile payments
  • Cash
  • English
  • Hindi
  • Table service
  • Room service
  • Breakfast (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Parking
  • Local shuttle
  • Accessible
  • Air conditioning
  • Private bathroom
  • Shower

Common questions

Does the hotel offer air conditioning in the rooms?

Yes, Chakrata Hills Resort is one of the few hotels in the area with air conditioning in the rooms, making it a notable feature for guests.

What do guests say about the service at Chakrata Hills Resort?

Guests generally praise the service, with 62 positive reviews highlighting warm and helpful staff. However, there are a few negative reviews mentioning inconsistent service, such as slow response times and indifferent behavior.

Is breakfast included, and what do guests say about it?

Yes, breakfast is included and highly praised by guests. Reviews frequently highlight the quality and freshness of the home-cooked meals, with 10 positive mentions specifically about breakfast.

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