Green Vista Resort & Restro Cloudway
Green Vista Resort & Restro Cloudway, NH - 31 , Mangalbari, Chalsa, West Bengal 735206
Gumo's take
Green Vista Resort & Restro Cloudway in Chalsa is a jungle-adjacent retreat known for its serene ambiance, clean rooms, and friendly staff. It appeals to families, couples, and groups seeking a peaceful getaway with access to nature and recreational activities like jungle safaris and swimming. While the resort receives high praise for its hospitality and food quality, some guests have reported issues with cleanliness, maintenance, and service consistency.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 72
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised for friendly and helpful staff, with several guests specifically mentioning individuals like Nirmal, Raju, and Raja for their exceptional service.
- Clean and comfortable rooms with positive feedback on spaciousness and hygiene, especially when well-maintained.
- Good food quality with many reviews highlighting the taste and variety, particularly local dishes like mutton curry.
Worth knowing
- Reports of poor maintenance, including broken locks, malfunctioning fixtures, and unclean or poorly maintained bathrooms and pools.
- Inconsistent service quality, with some guests describing rude or unprofessional behavior from staff and slow responsiveness.
- Issues with food quality in some cases, including stale or rotten food and discrepancies between menu offerings and availability.
- Some guests noted that the location, while scenic, lacks nearby activities and that the resort's infrastructure is still incomplete in certain areas.
Amenities
- Wi-Fi (free)
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Meeting rooms
- Pet-friendly (free)
- Air conditioning
- Kitchen
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Bicycle rental (extra charge)
- Kid-friendly
- Activities for kids
- Outdoor pool
- Adult-only pool
- Accessible
- Accessible parking
- Accessible pool
- English
- Hindi
Common questions
Is the hotel's food quality good, and are there any specific dishes that guests have praised?
Yes, the food quality is generally good, with many guests praising the taste and variety, especially local dishes like mutton curry. However, a few guests have reported issues with stale or rotten food in some cases.
What are the main issues guests have reported with the hotel's maintenance and cleanliness?
Some guests have reported poor maintenance, including broken locks, malfunctioning fixtures, and unclean or poorly maintained bathrooms and pools. While overall cleanliness is praised, there are inconsistencies in maintenance and hygiene in certain areas.
Does the hotel have a pool, and what is the general guest sentiment about it?
Yes, the hotel has an outdoor pool, and it is one of the few hotels in the area with this feature. Guests have a largely positive sentiment about the pool, with 47 positive mentions and only 6 negative ones.