HOTEL 21
HOTEL 21, Gali Number 2, Daria, Chandigarh, 160101
Gumo's take
HOTEL 21 in Chandigarh is a budget-friendly accommodation option known for its proximity to the railway station and generally clean, comfortable rooms. It appeals to travelers seeking affordable stays with basic amenities and decent service. While many guests praise the staff's helpfulness and the hotel's convenient location, others report inconsistencies in service quality and recurring issues with hot water and room maintenance.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 62
- Staff & Service
- 71
- Room Comfort & Cleanliness
- 68
What guests love
- Proximity to Chandigarh railway station, with many guests noting it is within a 1-2 km walking distance.
- Clean and comfortable rooms, with several reviews highlighting daily cleaning and good room maintenance.
- Helpful and cooperative staff, particularly the manager Mr. Nandlal, who is noted for being understanding and supportive.
Worth knowing
- Recurring complaints about the lack of hot water, especially during certain seasons or times of the day.
- Inconsistent service from staff, with some guests reporting rude or unhelpful behavior from the receptionist.
- Issues with room amenities, including the absence of complimentary bottled water and noisy air conditioning units.
- Some guests mention that the hotel lacks basic facilities like geyser in rooms and proper ventilation.
Amenities
- Wi-Fi (free)
- NFC mobile payments
- Cash
- Pool
- Parking (free)
- Local shuttle
- Accessible
- Air conditioning
- Microwave in some rooms
- Restaurant
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
Common questions
Is there hot water available in the rooms at HOTEL 21?
There are recurring complaints about the lack of hot water, especially during certain seasons or times of the day, so it may not always be reliably available.
How is the service quality at HOTEL 21?
Service quality is mixed: while many guests praise the helpful and cooperative staff, particularly the manager Mr. Nandlal, others report inconsistent or unhelpful behavior from the receptionist.
Does HOTEL 21 offer breakfast, and is it included in the room price?
Yes, the hotel offers breakfast, but it is an extra charge and not included in the room price.
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