Hotel KC Residency

Hotel KC Residency, 377, Himalaya Marg, 35B, Sector 35, Chandigarh, 160022

★ 4.1 · 3,754 reviews analysed
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Gumo's take

Hotel KC Residency in Chandigarh is a budget-friendly option known for its casual, no-frills accommodations and strong emphasis on food, particularly its multi-cuisine restaurant and popular 'Chole Bhature.' It appeals to families, business travelers, and couples, with a location that is convenient for exploring Chandigarh's main attractions. While the hotel has a pool and 24-hour front desk service, guest reviews highlight significant variability in cleanliness, room quality, and service, with some praising the staff's hospitality and others reporting unprofessional or indifferent behavior. The hotel is best suited for short stays where location and basic amenities are prioritized over luxury.

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How guests rate it

Location
82
Facilities
65
Staff & Service
62
Room Comfort & Cleanliness
58

What guests love

  • Strong food offerings, particularly the breakfast buffet and multi-cuisine restaurant, with positive mentions of 'Chole Bhature' and 'Raj Kachori.'
  • Convenient location, with positive sentiment on proximity to Chandigarh's main attractions and a 14-minute walk to Topiary Park.
  • 24-hour front desk and availability of amenities like free Wi-Fi, airport shuttle, and a pool, which are appreciated by business and family travelers.

Worth knowing

  • Recurring complaints about poor room cleanliness, including musty smells, stained sheets, and insect infestations, as noted in multiple 1-star reviews.
  • Mixed service quality, with some guests praising hospitality while others report rude or unresponsive staff, including issues with billing and poor customer service during events.
  • Outdated or poorly maintained rooms and facilities, with mentions of broken flooring, loud air conditioning, and poor ventilation.
  • Issues with food quality and consistency, including complaints about overpriced, stale, or overly spicy dishes, particularly in the restaurant and banquet services.

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Airport shuttle (extra charge)
  • Local shuttle
  • Restaurant
  • Bar
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Pool
  • Air conditioning

Common questions

Is the food quality at Hotel KC Residency good?

Yes, the food quality is a key strength of the hotel, with guests frequently praising the multi-cuisine restaurant, breakfast buffet, and popular dishes like 'Chole Bhature' and 'Raj Kachori.' However, some reviews mention inconsistencies, including overpriced or overly spicy dishes.

How is the cleanliness of the hotel rooms?

Cleanliness of the rooms is mixed, with some guests reporting musty smells, stained sheets, and insect infestations. While there are positive mentions of cleanliness, the negative reviews highlight recurring issues that may affect the guest experience.

Is the hotel location convenient for exploring Chandigarh?

Yes, the hotel is conveniently located for exploring Chandigarh's main attractions. It is a 14-minute walk to Topiary Park and is praised for its proximity to key areas, making it a good choice for short stays.

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