Hotel Turquoise
Hotel Turquoise, 29/7, Chandigarh Rd, near ट्रिब्यून चौक, Industrial Area Phase II, Chandigarh, 160002
Gumo's take
Hotel Turquoise in Chandigarh is a 4-star property known for its revolving restaurant, spa, and indoor pool, offering upmarket lodging with a focus on dining and wellness. While it attracts guests seeking proximity to the airport and nearby attractions like the Japanese Garden, the hotel's performance is mixed. Positive reviews highlight friendly staff, good breakfast, and comfortable rooms, but recurring complaints about cleanliness, maintenance, and poor service from some staff members significantly impact guest satisfaction.
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Research this stayHow guests rate it
- Location
- 74
- Facilities
- 58
- Staff & Service
- 59
- Room Comfort & Cleanliness
- 52
What guests love
- Friendly and helpful staff in certain departments, as noted in positive reviews and guest highlights.
- Well-regarded breakfast buffet and dining options, particularly the Mutton Rogan Josh at Anardana Restaurant.
- Convenient location near the airport and major attractions like the Japanese Garden.
Worth knowing
- Poor room maintenance and cleanliness, with frequent complaints about dirty linens, foul odors, broken fixtures, and pests like cockroaches.
- Unresponsive and rude service from some front desk and room service staff, as highlighted in numerous negative reviews.
- Issues with amenities like non-functional AC, poor water supply, and broken room fixtures.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Pool
- Fitness center
- Spa
- Accessible
- Air conditioning
Common questions
Is the breakfast at Hotel Turquoise highly rated?
Yes, the breakfast at Hotel Turquoise is well-regarded, with guests frequently praising the breakfast buffet. It has a strong positive sentiment with 258 positive mentions compared to only 66 negative ones.
What are the common complaints about the hotel's rooms?
Common complaints about the rooms include poor maintenance, cleanliness issues such as dirty linens and foul odors, broken fixtures, and even pest problems like cockroaches. The bathroom also has a notably high number of negative reviews.
Does the hotel have a pool and spa, and are they well-maintained?
Yes, Hotel Turquoise has both a pool and a spa, which are notable as one of the few hotels in the area offering these amenities. However, the pool has a mixed sentiment with 3 positive and 12 negative mentions, while the spa has 10 positive and 11 negative reviews.
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