JW Marriott Hotel Chandigarh
JW Marriott Hotel Chandigarh, Plot no 06, Dakshin Marg, 35B, Sector 35, Chandigarh, 160022
Gumo's take
JW Marriott Hotel Chandigarh is a 5-star luxury hotel known for its exceptional service, particularly in event management and dining. Guests frequently praise the staff's attentiveness, the quality of food at restaurants like Saffron and 9.9.9, and the hotel's premium amenities such as the indoor and outdoor pools. While the property is praised for its hospitality and modern facilities, some guests have noted issues with room maintenance and cleanliness. It is a popular choice for weddings, business events, and luxury stays in Chandigarh.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 80
- Staff & Service
- 90
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional service and hospitality, with staff like Chef Amit Nayak and Ishvi frequently highlighted for their personalized care and responsiveness.
- High-quality dining experiences, particularly at Saffron and 9.9.9, with positive sentiment on food variety and presentation.
- Well-maintained facilities including indoor and outdoor pools, spa, and fitness center, which are praised for their cleanliness and functionality.
Worth knowing
- Some guests reported issues with room cleanliness and maintenance, including dirty rooms, broken AC controls, and poor air quality.
- Negative sentiment around the restaurant 9.9.9, with complaints about poor service, hygiene issues, and subpar food quality.
- A few reviews mention poor coordination and management during events and dining, including incidents like unclean dishes and lack of coordination among staff.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Indoor pool
- Outdoor pool
- Adult-only pool
- Hot tub
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Airport shuttle (extra charge)
- Private car service
- Local shuttle
- Accessible
- Pet-friendly (free)
- Dogs allowed
- Air conditioning
- Coffee maker
- Minibar
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Spa
- Hair salon
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
Common questions
What are the dining options available at JW Marriott Hotel Chandigarh, and what do guests say about them?
The hotel features restaurants like Saffron and 9.9.9, with guests praising the food variety and presentation at Saffron, while noting mixed reviews for 9.9.9, including complaints about service and hygiene. Overall, dining receives a positive sentiment with 101 positive mentions versus 47 negative ones.
Does the hotel have a pool, and what do guests say about it?
Yes, the hotel has both indoor and outdoor pools, with guests praising their cleanliness and functionality. The pool receives a positive sentiment with 11 positive mentions and 5 negative ones.
What are the common issues guests report regarding the hotel rooms?
Some guests have reported issues with room cleanliness and maintenance, including dirty rooms, broken AC controls, and poor air quality. The room category has 7 positive and 18 negative mentions in guest feedback.
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