Saltstayz Premier Suite Chandigarh Mohali

Saltstayz Premier Suite Chandigarh Mohali, Mohali Walk Mall, Sector 62, Chandigarh, Sahibzada Ajit Singh Nagar, Chandigarh 160062

★ 4.5 · 206 reviews analysed
Saltstayz Premier Suite Chandigarh Mohali – photo 1
Saltstayz Premier Suite Chandigarh Mohali – photo 2
Saltstayz Premier Suite Chandigarh Mohali – photo 3
Saltstayz Premier Suite Chandigarh Mohali – photo 4

Gumo's take

Saltstayz Premier Suite Chandigarh Mohali is a mid-range hotel known for its exceptional breakfast and highly praised staff, particularly Khushbu and other named employees who are frequently highlighted for their professionalism and hospitality. While the hotel is praised for its location near the airport and a mall, and for spacious and clean rooms, it faces criticism for inconsistent room quality and cleanliness, with some guests reporting issues like broken locks, stained linens, and poor maintenance. The hotel is best suited for travelers seeking good service and breakfast, but should be approached with caution regarding room conditions.

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How guests rate it

Location
83
Facilities
75
Staff & Service
92
Room Comfort & Cleanliness
68

What guests love

  • Exceptional breakfast service with a wide variety of food options and positive mentions of specific dishes like poha, dosa, and chicken sausages.
  • Highly praised staff, particularly Khushbu and other named employees, for their professionalism, helpfulness, and warm hospitality.
  • Convenient location near the airport and a mall, with nearby attractions like Sukhna Lake and the Terraced Garden.

Worth knowing

  • Inconsistent room quality and cleanliness, with reports of small and basic rooms, stained linens, broken bathroom locks, and unpleasant odors.
  • Some guests reported poor maintenance and hygiene issues, including missing amenities and structural problems like broken hinges and chipped paint.
  • Issues with service processes, such as repeated charges and poor communication, which have led to guest dissatisfaction.

Common questions

What is the hotel known for in terms of food and service?

Saltstayz Premier Suite Chandigarh Mohali is known for its exceptional breakfast service, with a wide variety of food options including popular dishes like poha, dosa, and chicken sausages. The staff, particularly Khushbu and others, are frequently praised for their professionalism and warm hospitality.

What are the main concerns guests have about the hotel rooms?

Some guests have reported inconsistent room quality and cleanliness, including issues like broken locks, stained linens, unpleasant odors, and poor maintenance. Rooms are described as small and basic in some reviews.

How is the hotel's location and nearby attractions?

The hotel is conveniently located near the airport and a mall, with the Terraced Garden being just an 11-minute drive away. Its location is generally praised, though some guests have noted minor issues with surrounding accessibility.

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