The First Hotel (Best Hotels in Chandigarh)

The First Hotel (Best Hotels in Chandigarh), SCO 101-102, 43B, Sector 43, Chandigarh, 160043

4.1 · 220 reviews analysed
The First Hotel (Best Hotels in Chandigarh) – photo 1
The First Hotel (Best Hotels in Chandigarh) – photo 2
The First Hotel (Best Hotels in Chandigarh) – photo 3
The First Hotel (Best Hotels in Chandigarh) – photo 4

Gumo's take

The First Hotel in Chandigarh is known for its strong focus on hospitality, particularly under the leadership of Mr. Thomas, who is frequently praised for his personal attention and service. It is a popular choice for family gatherings, business events, and functions, with many guests highlighting the hotel's ability to host events efficiently and affordably. The hotel is praised for its 24-hour room service, kid-friendly amenities, and proximity to key locations like the ISBT and Sukhna Lake. While the food and service are consistently highlighted as strengths, some guests have reported issues with room cleanliness, hot water availability, and occasional poor service during events.

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How guests rate it

Location
78
Facilities
68
Staff & Service
83
Room Comfort & Cleanliness
62

What guests love

  • Outstanding service and hospitality, particularly under the leadership of Mr. Thomas, who is frequently praised for his personal attention and responsiveness.
  • Well-suited for hosting events and functions, with spacious banquet halls and a dedicated event planning team.
  • Proximity to major landmarks like the ISBT and Sukhna Lake, making it convenient for both business and leisure travelers.

Worth knowing

  • Issues with room cleanliness and maintenance, including reports of bad odors, non-functional bathroom fixtures, and visible pests.
  • Occasional problems with hot water supply and heating in rooms, affecting guest comfort.
  • Mixed reviews on food quality, with some guests reporting cold or poorly prepared meals during events.
  • Some negative feedback regarding poor service during events and unprofessional behavior from staff.

Amenities

  • Wi-Fi
  • Credit cards
  • Debit cards
  • Cash
  • Checks
  • Kid-friendly
  • Restaurant
  • Bar
  • Table service
  • Room service (24 hour)
  • Breakfast (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Housekeeping
  • Parking
  • Local shuttle
  • Accessible
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar

Common questions

Is The First Hotel in Chandigarh suitable for hosting family events or functions?

Yes, The First Hotel is well-suited for hosting family gatherings and events. It has spacious banquet halls and a dedicated event planning team, making it a popular choice for such occasions.

What are the hotel's strengths in terms of service and hospitality?

The hotel is known for outstanding service and hospitality, particularly under the leadership of Mr. Thomas, who is frequently praised for his personal attention and responsiveness to guests.

Are there any reported issues with room cleanliness or maintenance?

Yes, some guests have reported issues with room cleanliness and maintenance, including bad odors, non-functional bathroom fixtures, and visible pests.

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