The Pearl
The Pearl, Dakshin Marg, Phase-2, Industrial Area Phase II, Chandigarh, 160002
Gumo's take
The Pearl in Chandigarh is a budget-friendly hotel known for its event-friendly banquet facilities and decent service, particularly for family celebrations and business events. While it offers a free breakfast buffet and a bar—rare in the area—it has mixed reviews on room quality and cleanliness. Guests often praise the staff's hospitality and the hotel's central location, but some report issues with maintenance, hygiene, and inconsistent service. It suits travelers seeking affordability and basic amenities, especially for short stays or events.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 62
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 58
What guests love
- Strong hospitality and service for events and celebrations, with positive mentions of staff like GM Rahul and Captain Adarsh.
- Free breakfast buffet and a bar, which are uncommon in the area.
- Central location with easy access to major attractions like the Japanese Garden and Sukhna Lake.
Worth knowing
- Recurring complaints about poor room maintenance, including broken fixtures, damp patches, and unclean conditions.
- Mixed reviews on food quality, with some guests noting a decline in taste and hygiene post-pandemic.
- Issues with cleanliness in bathrooms and rooms, with some guests comparing them to public washrooms.
- Inconsistent service, with reports of rude staff, unresponsiveness to complaints, and billing discrepancies.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Air conditioning
Common questions
Does The Pearl offer a free breakfast, and how is it rated by guests?
Yes, The Pearl offers a free breakfast buffet, which is uncommon in the area. Guests have largely positive opinions about the breakfast, with 43 positive mentions compared to only 9 negative ones.
How is the hotel's service quality, and are there any concerns?
The hotel is known for strong hospitality, especially for events, with 118 positive mentions of service. However, there are also 70 negative mentions, including reports of rude staff and unresponsiveness to complaints.
Is the hotel clean, and are there any recurring issues with maintenance?
The hotel has mixed reviews on cleanliness. While there are 23 positive mentions, there are 32 negative ones, including complaints about unclean rooms and bathrooms, damp patches, and broken fixtures.
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