The Regent hotel

SCO 329, The Regent hotel, 332, Himalaya Marg, 35B, Sector 35, Chandigarh, 160022

3.7 · 1,171 reviews analysed
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Gumo's take

The Regent Hotel in Chandigarh is known for its stylish accommodations, excellent breakfast, and friendly staff. It is particularly praised for its cleanliness, spacious rooms, and the hospitality of its team, including staff like Mr. Dinesh and Kirat. While it appeals to travelers seeking comfort and good service, some guests have reported issues with maintenance and inconsistent service, especially during peak hours or late at night. Overall, it offers a memorable stay for those who prioritize a welcoming atmosphere and well-maintained rooms.

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How guests rate it

Location
80
Facilities
72
Staff & Service
75
Room Comfort & Cleanliness
78

What guests love

  • Spacious, clean, and well-furnished rooms with modern amenities and comfortable beds
  • Friendly and helpful staff, including Mr. Dinesh and Kirat, who are noted for their exceptional service
  • High-quality breakfast at the Chubara restaurant with a wide variety of options

Worth knowing

  • Occasional maintenance issues, such as broken AC vents, non-functional telephones, and noisy environments
  • Inconsistent service quality, with some guests reporting unresponsive or indifferent staff during late hours or peak times
  • Some guests have noted abrupt price changes at the front desk and poor communication regarding charges

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Hot tub
  • Parking (extra charge)
  • Self parking (extra charge)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Business center
  • Meeting rooms
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping
  • Turndown service
  • Doctor on call
  • Accessible
  • Accessible parking
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the hotel known for good breakfast options?

Yes, The Regent Hotel is praised for its high-quality breakfast at the Chubara restaurant, offering a wide variety of options. Guests have given it positive feedback, with 26 positive mentions related to breakfast.

Are there any reported issues with the air conditioning in the rooms?

Yes, some guests have reported issues with the air conditioning, including broken AC vents. The sentiment data also shows 19 negative mentions specifically related to air conditioning.

What are the main service concerns mentioned by guests?

While the hotel has friendly staff like Mr. Dinesh and Kirat, some guests have reported inconsistent service, especially during late hours or peak times. The sentiment data shows 109 negative mentions related to service quality.

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