THE CRYSTAL PALACE HOTEL
THE CRYSTAL PALACE HOTEL, Bypass Road, East, Perunna, Changanassery, Kerala 686102
Gumo's take
The Crystal Palace Hotel in Changanassery is known for its excellent customer service, spacious and clean rooms, and proximity to transportation hubs like the railway station. Guests frequently praise the friendly and professional staff, the quality of food at the in-house restaurant Calicut Chef, and the overall pleasant ambiance. The hotel is particularly well-suited for travelers seeking a comfortable and accessible stay, including families and professional visitors. While most guests report a highly positive experience, a few have highlighted inconsistencies in service and minor logistical issues.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 88
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 92
What guests love
- Spacious, clean, and well-maintained rooms with a premium feel at reasonable prices.
- Friendly and professional staff who provide excellent service and hospitality.
- Convenient location near the railway station and bus station, with easy accessibility.
Worth knowing
- Occasional reports of inconsistent service quality, including slow restaurant service and poor manager behavior.
- Parking space limitations reported by some guests.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Elevator
- Wake up calls
- Housekeeping (daily)
- Pool
- Hot tub
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Spa
- Doctor on call
- Business center
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Microwave
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Vending machines
- Game room
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (free)
- Car rental onsite
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Pet-friendly (free)
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the Crystal Palace Hotel in Changanassery suitable for families and business travelers?
Yes, the hotel is well-suited for both families and professional visitors due to its comfortable and accessible stay, spacious rooms, and excellent customer service.
What are the main limitations of the Crystal Palace Hotel?
Some guests have reported occasional inconsistencies in service quality, such as slow restaurant service and poor manager behavior, as well as limited parking space.
How is the location of the Crystal Palace Hotel in terms of transportation access?
The hotel is conveniently located near the railway station and bus station, making it easily accessible for travelers.
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