Lago Leisure Resort & Spa
Lago Leisure Resort & Spa, Beach Arattukadavu Rd, Kadathu, Cherai, Kochi, Kerala 683514
Gumo's take
Lago Leisure Resort & Spa is a 3-star beachside retreat in Cherai, known for its serene atmosphere, Ayurvedic spa, and proximity to both the beach and backwaters. Guests frequently praise the friendly and attentive staff, particularly individuals like Anush, Sojin, and Aiswarya, who are highlighted for their exceptional service. The property is especially popular for family stays, offering clean and comfortable rooms, a small but well-maintained pool, and a restaurant with a strong breakfast offering. While the overall experience is positive, some guests have noted limitations in recreational space and occasional issues with food quality.
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Research this stayHow guests rate it
- Location
- 91
- Facilities
- 79
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Highly praised staff service, with multiple guests specifically mentioning individuals like Anush, Sojin, and Aiswarya for their exceptional hospitality and responsiveness.
- Clean and comfortable rooms with positive feedback on hygiene and maintenance, including some with lake views.
- Strong breakfast offerings and a restaurant that is one of the few in the area, with guests frequently complimenting the food quality and variety.
Worth knowing
- Some guests reported issues with food quality, including stale dishes and limited menu options due to operational constraints like LPG shortages.
- The swimming pool is described as small and not ideal for larger groups, with a few guests noting design issues like hitting their heads on the sides.
- A few negative reviews mention poor room allocation (e.g., rooms with obstructed views) and issues with cleanliness, such as stained bed sheets and poor towel hygiene.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Coffee maker
- Minibar in some rooms
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Beach access
- Bicycle rental
- Activities for kids
- Outdoor pool
- Fitness center
- Spa
- Accessible
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel's restaurant open 24 hours, and what are guests saying about the food?
The hotel has a restaurant, and it is one of the few in the area. Guests frequently praise the breakfast offerings, though some have noted occasional issues with food quality, including stale dishes and limited menu options due to operational constraints.
What are the guest reviews saying about the service at Lago Leisure Resort & Spa?
Guests highly praise the service at the hotel, with 428 positive mentions. Individuals like Anush, Sojin, and Aiswarya are specifically highlighted for their exceptional hospitality and responsiveness, making the service a key strength of the property.
Is there a spa available at the hotel, and what do guests say about it?
Yes, the hotel features an Ayurvedic spa, and it is one of the few in the area. Guests have given overwhelmingly positive feedback, with 65 positive mentions and only 2 negative ones, indicating a strong focus on wellness and relaxation.
