Four Season Eco Resort

Four Season Eco Resort, Eco Park, Cherrapunji, Meghalaya 793108

3-star property★ 4.0 · 633 reviews analysed
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Gumo's take

Four Season Eco Resort in Cherrapunji is a 3-star property known for its family-friendly atmosphere and proximity to natural attractions like Mawsmai Eco Park and the Seven Sisters Waterfall. While guests appreciate the location and some aspects of service, recurring complaints about food quality, slow service, and billing issues suggest a mixed experience. The hotel is best suited for travelers seeking a basic, nature-oriented stay who are less concerned with high-end amenities or flawless service.

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How guests rate it

Location
80
Facilities
60
Staff & Service
58
Room Comfort & Cleanliness
65

What guests love

  • Strong location sentiment with 48 positive reviews, indicating appreciation for its proximity to natural attractions like waterfalls and caves.
  • Positive 'Atmosphere' sentiment with 15 positive reviews, suggesting guests enjoy the overall vibe and setting of the resort.

Worth knowing

  • Significant negative sentiment in 'Bathroom' and 'Sleep' categories, with 11 negative bathroom reviews and 8 negative sleep reviews, indicating dissatisfaction with room comfort and rest quality.
  • Food and dining issues are prominent, with 9 negative breakfast reviews and 11 negative dining reviews, plus complaints about slow service and poor food quality in individual reviews.
  • Billing and service issues are highlighted in negative reviews, including a specific complaint about a receptionist overcharging guests.

Amenities

  • Wi-Fi
  • Full-service laundry
  • Pool
  • Kitchen in some rooms
  • Restaurant
  • Room service
  • Kid-friendly
  • Parking (free)
  • Local shuttle

Common questions

Is the hotel suitable for families traveling with children?

Yes, the hotel is kid-friendly and has a positive family sentiment with 16 positive reviews, making it a good option for families traveling with children.

What are the main complaints about the hotel's dining experience?

Guests have reported issues with food quality and slow service, with 9 negative breakfast reviews and 11 negative dining reviews. These complaints suggest a mixed dining experience at the hotel.

How is the hotel's location for exploring natural attractions?

The hotel has strong location sentiment with 48 positive reviews, and it is close to natural attractions like Mawsmai Eco Park and the Seven Sisters Waterfall, making it ideal for nature-oriented travelers.

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