British County Munnar - Best Resort in Munnar
British County Munnar - Best Resort in Munnar, Etticity Road Anachal, Chithirapuram, Munnar, Kerala 685565
Gumo's take
British County Munnar is a highly-rated resort known for its serene location, panoramic valley and mountain views, and excellent hospitality. It is particularly favored by nature lovers and families seeking a peaceful retreat in the Western Ghats. Guests consistently praise the cleanliness of the rooms, the friendly and helpful staff, and the quality of the food. The resort's infinity pool and balcony views are standout features, though some guests have noted issues with hygiene in the pool area and occasional lapses in service quality.
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Research this stayHow guests rate it
- Location
- 95
- Facilities
- 83
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 92
What guests love
- Stunning valley and mountain views from most rooms and common areas, especially the infinity pool and balconies.
- Highly praised cleanliness and comfort of the rooms, with many guests noting the spacious and well-maintained interiors.
- Friendly, helpful, and responsive staff, with several named employees (e.g., Arun, Vishnu, Anup) receiving specific recognition for their service.
Worth knowing
- Hygiene issues in the pool area, with some guests reporting monkeys in the vicinity and unhygienic conditions.
- Occasional lapses in food quality and service, including cold breakfast items and limited variety in the buffet.
- Inconvenience due to the absence of a lift to lower-level rooms, which can be challenging for elderly guests or those with mobility issues.
- Issues with bathroom drainage and maintenance in some rooms, as noted in a few negative reviews.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Pool
- Outdoor pool
- Air conditioning
- Kitchen
Common questions
Does the hotel have air conditioning in the rooms?
Yes, British County Munnar is one of the few hotels in the area with air conditioning in the rooms, making it a preferred choice for guests seeking comfort in the climate.
What are the main issues guests have reported with the hotel?
Some guests have reported hygiene issues in the pool area, occasional lapses in food quality and service, and bathroom drainage or maintenance problems in a few rooms.
Is there a restaurant available at the hotel?
Yes, the hotel has a full-service restaurant and offers a breakfast buffet. It is one of the few hotels in the area with an on-site restaurant, and guests have generally praised the breakfast options.
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