Massabki Hotel
Massabki Hotel، 1802 Damascus Hwy, Chtoura, Lebanon
Gumo's take
Massabki Hotel in Chtoura is a vintage-style retreat known for its lush garden, river-side setting, and Old World charm. It is particularly praised for its spacious, clean rooms and warm hospitality, making it a popular choice for families and weddings. While many guests highlight the hotel's serene natural surroundings and friendly staff, some reviews point to inconsistent service and maintenance issues, especially during low seasons.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 68
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 72
What guests love
- Spacious, clean rooms with Old World charm and views of a forested garden or river.
- Friendly and helpful staff, with many guests praising the hospitality and responsiveness.
- Lush natural surroundings including a garden, river, and trees, ideal for relaxation and family stays.
Worth knowing
- Inconsistent service and management professionalism, with reports of unprofessional behavior and broken promises.
- Maintenance issues such as malfunctioning AC, heating, and Wi-Fi, particularly noted during low seasons.
- Some reviews mention cleanliness concerns in bathrooms and furniture, as well as outdated amenities.
Amenities
- Wi-Fi (free)
- Front desk
- Full-service laundry
- Restaurant
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Air conditioning
Common questions
What are the hotel's key strengths according to guest reviews?
Massabki Hotel is praised for its spacious, clean rooms with Old World charm, friendly and helpful staff, and lush natural surroundings including a garden and river. Many guests also appreciate the warm hospitality and family-friendly environment.
Are there any notable limitations or issues guests have reported?
Some guests have reported inconsistent service and maintenance issues, such as malfunctioning AC, heating, and Wi-Fi, especially during low seasons. A few reviews also mention cleanliness concerns in bathrooms and outdated amenities.
What dining options are available at Massabki Hotel?
The hotel offers a full-service restaurant and a free breakfast buffet, which guests have praised. The term 'Smörgåsbord' is frequently mentioned in reviews, indicating a popular and well-regarded dining experience.