GINZA HOTEL by GRANBELL
GINZA HOTEL by GRANBELL, 7 Chome-2-18 Ginza, Chuo City, Tokyo 104-0061, Japan
Gumo's take
The GINZA HOTEL by GRANBELL is a modern, compact hotel in the heart of Chuo City, offering a convenient location near Ginza Metro Station, high-end shopping, and a variety of dining options. It is particularly well-suited for travelers who prioritize accessibility to Ginza’s attractions and enjoy the onsen and rooftop amenities. While the rooms are generally clean and well-maintained, many guests note the small size and limited storage, especially in the bathrooms. The hotel's staff is frequently praised for being friendly and helpful, though service inconsistencies and occasional unresponsiveness to guest requests are reported.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 72
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 68
What guests love
- Excellent location in the Ginza Corridor, close to shopping, dining, and public transport.
- Modern and clean rooms with some guests noting the quietness and good insulation from noise.
- Complimentary amenities such as coffee, water, and happy hour wine in the lobby.
Worth knowing
- Rooms are small with limited storage space, especially in the bathrooms, making them unsuitable for long stays.
- Breakfast is frequently criticized for poor quality, limited variety, and inconsistent service.
- Noise from nearby train tracks and a nightclub affects some guests, particularly those in certain room orientations.
- Service inconsistencies, including slow or unhelpful staff responses and occasional unprofessional behavior, are reported in multiple reviews.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping
- Massage
- Sauna
- Spa
- Air conditioning
- Refrigerator
- Restaurant
- Bar
- Breakfast (free)
- Breakfast buffet
- Vending machines
- Nightclub
- Parking (extra charge)
- Self parking (extra charge)
- Public bath
- Water bath
- Accessible
- Accessible parking
- Accessible elevator
- English
- Japanese
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel located near public transportation?
Yes, the GINZA HOTEL by GRANBELL is in the heart of Chuo City and is conveniently located near Ginza Metro Station, making it easy to access public transportation.
Are the rooms spacious and well-equipped?
No, the rooms are generally small with limited storage space, especially in the bathrooms, and are not considered ideal for long stays due to these constraints.
What are the main guest complaints about the hotel?
Guests frequently criticize the breakfast for poor quality and limited variety, and some report noise from nearby train tracks and a nightclub. Additionally, service inconsistencies and occasional unhelpful staff behavior are noted in reviews.
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