Hotel Shams Inn

Hotel Shams Inn, NH 17, Service Rd, opposite Alshifa Hospital, Samridhi Nagar, Nethaji Nagar, Edappally, Kochi, Ernakulam, Kerala 682024

3-star property 3.8 · 591 reviews analysed
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Gumo's take

Hotel Shams Inn is a 3-star hotel located in Edappally, Kochi, offering basic amenities such as air-conditioned rooms, free Wi-Fi, and a 24-hour front desk. It is best suited for budget travelers or those with limited options, particularly those visiting nearby medical facilities like Aster Medcity Hospital. While the hotel has a convenient location near several attractions and transport hubs, guest reviews highlight inconsistent service and cleanliness issues, making it a last-resort option for many.

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How guests rate it

Location
80
Facilities
60
Staff & Service
65
Room Comfort & Cleanliness
55

What guests love

  • Convenient location near Aster Medcity Hospital and major transport hubs like Ponekkara bus stop
  • Provides essential amenities like free Wi-Fi, 24-hour front desk, and luggage storage
  • Close proximity to attractions such as Thrikkakara Temple and Changampuzha Park

Worth knowing

  • Multiple guest complaints about poor room cleanliness, including foul-smelling drains and cold showers
  • Inconsistent service quality, with reports of unprofessional behavior and lack of staff training
  • Breakfast service is subpar, with guests describing it as inedible and inconveniently located

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Parking
  • Local shuttle
  • Air conditioning
  • Kitchen in some rooms
  • Room service
  • Kid-friendly

Common questions

Is Hotel Shams Inn located near any medical facilities?

Yes, Hotel Shams Inn is conveniently located near Aster Medcity Hospital, making it a suitable option for travelers visiting the area for medical purposes.

What are the main guest complaints about the hotel?

Guests have reported issues with room cleanliness, including foul-smelling drains and cold showers, as well as inconsistent service quality and subpar breakfast service.

What amenities does Hotel Shams Inn offer?

The hotel provides basic amenities such as air-conditioned rooms, free Wi-Fi, a 24-hour front desk, and luggage storage.

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