Hotel Shams Inn
Hotel Shams Inn, NH 17, Service Rd, opposite Alshifa Hospital, Samridhi Nagar, Nethaji Nagar, Edappally, Kochi, Ernakulam, Kerala 682024
Gumo's take
Hotel Shams Inn is a budget-friendly 3-star hotel in Cochin, known for its proximity to Lulu International Shopping Mall and Edapally metro station. While it offers clean and spacious rooms with basic amenities like mini-fridges and kettles, guest experiences are mixed. Positive reviews highlight friendly staff, good service, and convenient location, while negative reviews point to cleanliness issues, outdated facilities, and inconsistent maintenance. It suits budget travelers seeking a central location but may not meet expectations for luxury or consistent comfort.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 58
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 62
What guests love
- Friendly and helpful staff, especially the front desk and housekeeping teams, as noted in multiple positive reviews.
- Convenient location within walking distance to Lulu Mall and Edapally metro station.
- Rooms are generally described as clean and well-maintained, with some guests noting the availability of mini-fridges and kettles.
Worth knowing
- Issues with cleanliness and maintenance, including dusty rooms, unclean bedding, and poorly functioning bathroom facilities.
- Outdated or malfunctioning amenities such as air conditioners, TVs, and plumbing.
- Noise and construction-related congestion in the surrounding area, affecting guest comfort.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking
- Local shuttle
- Air conditioning
- Kitchen in some rooms
- Room service
- Kid-friendly
Common questions
Is the hotel clean and well-maintained?
Guest experiences are mixed regarding cleanliness. While some guests found the rooms clean and well-maintained, others reported issues such as dusty rooms, unclean bedding, and poorly functioning bathroom facilities.
How is the service at Hotel Shams Inn?
The service is generally praised, with 68 positive reviews highlighting friendly and helpful staff, especially at the front desk and housekeeping. However, there are 25 negative reviews, though the overall sentiment remains more positive than negative.
Is the hotel located near public transportation and shopping areas?
Yes, the hotel is conveniently located within a 10-minute walk from the nearest public transit and a 4-minute drive from Lulu International Shopping Mall, making it ideal for travelers seeking easy access to shopping and transport.
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