Hotel Southern
Hotel Southern, 62, 2052, Sadanam Rd, Ernakulam South, Kochi, Kerala 682016
Gumo's take
Hotel Southern in Cochin is a budget-friendly option with a 4.0/5 aggregate rating, known for its convenient location near Ernakulam South Railway Station and metro, as well as its clean and well-maintained rooms. While the hotel is praised for its friendly and helpful staff, it also receives criticism for recurring issues like poor room maintenance, inconsistent cleanliness, and limited facilities. It suits travelers seeking affordable accommodations in a central location, though guests should be prepared for potential shortcomings in room quality and amenities.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 58
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 62
What guests love
- Friendly and helpful staff, with many guests highlighting excellent service and polite interactions.
- Convenient location near public transit, railway stations, and popular attractions like Ernakulam Shiva Temple.
- Rooms are generally described as clean and well-maintained, with some guests noting a 'luxurious' or 'cozy' atmosphere.
Worth knowing
- Recurring issues with room maintenance, including broken locks, poor bathroom conditions, and lack of basic amenities like hot water and proper storage.
- Inconsistent cleanliness, with reports of fungus, dust, and poor hygiene in some rooms and bathrooms.
- Limited facilities, such as no lift, no room service, and unreliable Wi-Fi, which impact guest comfort.
- Unreliable service from some staff members, with reports of poor communication, unresponsiveness, and unprofessional behavior.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Accessible parking
- Air conditioning
- Coffee maker in some rooms
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Convenience store
- Full-service laundry
- Wake up calls
- Hair salon
- Doctor on call
- Private bathroom
- Shower
Common questions
Is the hotel located near public transportation?
Yes, Hotel Southern is conveniently located within a 4-minute walk to the nearest public transit and near Ernakulam South Railway Station, making it easy for guests to travel around the city.
Are the hotel rooms consistently clean and well-maintained?
While many guests describe the rooms as clean and well-maintained, there are recurring reports of inconsistent cleanliness and maintenance issues, including broken locks, poor bathroom conditions, and dust or fungus in some rooms.
What kind of service can guests expect from the staff?
The hotel is generally praised for friendly and helpful staff, with a strong positive sentiment in service reviews. However, some guests have reported unreliable service, unresponsiveness, and poor communication from certain staff members.
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