Keys Select By Lemon Tree Hotels, Kochi
W7MX+8X9 Keys Select By Lemon Tree Hotels, Kochi, Pandit Karuppan Rd, behind Folklore Museum, Shanti Nagar, Thevara, Kochi, Ernakulam, Kerala 682013
Gumo's take
Keys Select By Lemon Tree Hotels, Kochi is a 4-star hotel located near the backwaters, offering a simple yet comfortable stay with a focus on service and cleanliness. It is particularly praised for its warm hospitality and efficient staff, who are frequently highlighted in reviews for their attentiveness and professionalism. The hotel is ideal for business travelers and couples, with a scenic view of the backwaters and proximity to attractions like the Kerala Folklore Museum. However, some guests have noted issues with room size and bathroom cleanliness, and the food quality is mixed, with the buffet being a divisive point.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 68
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 72
What guests love
- Outstanding service with many guests praising the staff for their professionalism and helpfulness, especially at the front desk and in housekeeping.
- Clean and well-maintained rooms with a modern, compact design and good views of the backwaters.
- Convenient location near the Kerala Folklore Museum and other local attractions, with easy access to public transport.
Worth knowing
- Rooms are on the smaller side, with some guests finding them cramped, especially for families or those traveling with teenagers.
- Bathroom cleanliness is a recurring concern, with multiple negative reviews citing issues like mold, poor hygiene, and lack of privacy features like shower cubicles.
- Food and dining experiences are mixed, with some guests finding the breakfast and restaurant offerings limited or of lower quality, particularly in terms of South Indian dishes.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Valet parking
- Transfer
- Local shuttle
- Accessible
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Fitness center
- Business center
- Air conditioning
Common questions
What are the main strengths of Keys Select By Lemon Tree Hotels, Kochi?
The hotel is known for its outstanding service, with guests frequently praising the professionalism and helpfulness of the staff. It also offers clean, well-maintained rooms and a convenient location near the Kerala Folklore Museum and other attractions.
What are some common concerns or limitations guests have mentioned?
Some guests have noted that the rooms are on the smaller side and may feel cramped. Additionally, there are recurring complaints about bathroom cleanliness, including issues like mold and poor hygiene.
How is the food and dining experience at the hotel?
The food and dining experience is mixed. While some guests liked the restaurant, others found the breakfast and restaurant offerings limited or of lower quality, particularly for South Indian dishes. The buffet is a notable feature but opinions on it are divided.
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