Starlit Suites Kochi
Starlit Suites Kochi, 6/58 KHB Building NH47 Bypass Rd, near Kairali Granites, Vijaya Nagar, Maradu, Kochi, Kerala 682304
Gumo's take
Starlit Suites Kochi is a mid-range apartment-style hotel offering spacious rooms, an outdoor pool, and a fitness center, appealing to both business and leisure travelers. It is known for its room service and breakfast buffet, with several reviews praising the helpfulness of staff like Nancy and Hussain. However, recurring issues with cleanliness, cockroach infestations, and inconsistent service have marred guest experiences. While the location is convenient and the property has a family-friendly atmosphere, maintenance and hygiene concerns remain significant drawbacks.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 68
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 62
What guests love
- Spacious and well-maintained rooms with kitchenettes and balconies, praised for their size and views.
- Positive feedback on room service and breakfast buffet, with some reviews highlighting the quality of food.
- Staff members like Nancy and Hussain are frequently mentioned for their helpful and courteous service.
Worth knowing
- Recurring complaints about poor hygiene, including cockroach infestations, dirty linens, and foul odors in rooms.
- Issues with maintenance, such as non-functional ACs, broken locks, and water leakage in bathrooms.
- Inconsistent service quality, with some guests reporting unresponsive or unprofessional staff behavior.
- Breakfast and dining areas criticized for poor hygiene and limited variety.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Outdoor pool
- Fitness center
- Accessible
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
Common questions
What are the main issues guests have reported about the hotel's cleanliness?
Guests have reported recurring issues with poor hygiene, including cockroach infestations, dirty linens, and foul odors in rooms. These concerns are among the most frequently mentioned limitations of the hotel.
Is the hotel suitable for families, and what amenities are available for them?
Yes, Starlit Suites Kochi is considered family-friendly. It offers spacious rooms with kitchenettes and balconies, free parking, and an outdoor pool, making it a convenient option for families traveling with children.
What do guests say about the breakfast and dining experience at the hotel?
Guests have praised the breakfast buffet and room service for their quality and variety. However, some reviews have criticized the dining areas for poor hygiene and limited options.
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