Super Hotel O HMT Colony Kochi Formerly Pullans Arcade
Super Hotel O HMT Colony Kochi Formerly Pullans Arcade, Pullans arcade, near Korakkambilly Sri Bhadhrakali Temple, HMT Colony, North Kalamassery, Kalamassery, Kochi, Kerala 683503
Gumo's take
Super Hotel O HMT Colony Kochi Formerly Pullans Arcade is a budget-friendly hotel that offers a mix of positive and negative guest experiences. While it is praised for its clean and cozy rooms and friendly staff, particularly for couples and families, it has faced significant criticism for poor hygiene, lack of basic amenities, and discriminatory behavior toward foreign guests. The hotel is best suited for local travelers or those with limited options, but tourists should exercise caution due to reported issues with service and cleanliness.
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Research this stayHow guests rate it
- Location
- 50
- Facilities
- 58
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 62
What guests love
- Clean and neat rooms, as noted by multiple guests, with a peaceful and couple-friendly ambiance.
- Friendly and helpful staff, including the front office manager Amal, who provided excellent service to guests.
Worth knowing
- Poor hygiene and cleanliness in some rooms, including unclean bathrooms, trash under beds, and lack of basic amenities like towels and soap.
- Discriminatory behavior reported by foreign guests, including being denied bookings despite confirmed reservations and attempts to redirect them to more expensive branches.
- Issues with facilities such as malfunctioning AC units and lack of nearby shops for essentials like bottled water.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Cash
- Parking
- Air conditioning
- Breakfast (extra charge)
- Front desk (24 hour)
- Elevator
- English
- Hindi
Common questions
Is the hotel clean and suitable for families or couples?
Yes, the hotel is praised for its clean and cozy rooms, and it is considered couple-friendly. However, some rooms have faced criticism for poor hygiene and cleanliness, so it's best to confirm with recent guest reviews.
Do the rooms have air conditioning and Wi-Fi?
Yes, the hotel provides air conditioning and free Wi-Fi in the rooms, which are standard amenities for guests.
Have there been any issues with service for foreign guests?
Yes, there have been reports of discriminatory behavior toward foreign guests, including denied bookings despite confirmed reservations and being redirected to more expensive branches.
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