IVY Residency

IVY Residency, 69, Oppanakara St., opposite to LVB/DBS bank, Town Hall, Coimbatore, Tamil Nadu 641001

2-star property 4.0 · 1,130 reviews analysed
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Gumo's take

IVY Residency in Coimbatore is a budget hotel with a 2.0-star rating but a 4.0/5 aggregate user rating based on 1111 Google reviews. While guests praise its central location and some aspects of service, the hotel suffers from recurring issues with cleanliness, room maintenance, and amenities. Many reviews highlight poor room conditions, including unclean sheets, broken AC units, and pest problems. Despite these shortcomings, some guests appreciate the staff's friendliness and the hotel’s proximity to shopping and transportation hubs.

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How guests rate it

Location
78
Facilities
58
Staff & Service
67
Room Comfort & Cleanliness
42

What guests love

  • Friendly and helpful staff, as noted in several positive reviews and the 'Service' sentiment data (positive=201).
  • Convenient location near Coimbatore's main bazaar and railway station, with 13-minute walk to the Koniamman Temple.

Worth knowing

  • Poor room cleanliness and maintenance, with recurring complaints about dirty sheets, cockroaches, and broken AC units.
  • Inconsistent service and responsiveness, with many guests reporting ignored complaints and poor follow-up.
  • Unreliable amenities such as non-functional TVs, ACs, and water heating systems.

Amenities

  • Wi-Fi
  • Private bathroom
  • Shower
  • Front desk (24 hour)
  • Elevator
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Air conditioning

Common questions

Is the hotel clean and well-maintained?

The hotel has recurring issues with cleanliness and maintenance, including complaints about dirty sheets, broken AC units, and pest problems. Despite this, some guests have noted positive experiences with cleanliness, but overall, the maintenance is inconsistent.

How is the service at IVY Residency?

The service is generally praised, with 201 positive mentions in the sentiment data. Guests appreciate the friendly and helpful staff, which is a key strength of the hotel despite other shortcomings.

Is the hotel located in a convenient area?

Yes, IVY Residency is centrally located near Coimbatore's main bazaar and railway station, with a 13-minute walk to the Koniamman Temple. Its location is a major advantage for travelers seeking easy access to shopping and transportation hubs.

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