Itsy Hotels Jammabane Cottage, 5 Minutes To Mountain View Coffee Plantation
Itsy Hotels Jammabane Cottage, 5 Minutes To Mountain View Coffee Plantation, Post, Kedakal, Suntikoppa, Karnataka 571237
Gumo's take
Itsy Hotels Jammabane Cottage is a 3-star property in Coorg, known for its serene location amidst coffee plantations and lush greenery. It appeals to nature lovers and those seeking a peaceful retreat, with many guests praising the scenic views and the warm hospitality of caretaker Vipin. However, the hotel faces consistent criticism for poor maintenance, lack of privacy due to glass walls, and subpar service, particularly from a single staff member managing all operations. While the location and ambiance are highly rated, the overall guest experience is mixed due to recurring issues with cleanliness, amenities, and staff behavior.
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Research this stayHow guests rate it
- Location
- 84
- Facilities
- 58
- Staff & Service
- 55
- Room Comfort & Cleanliness
- 52
What guests love
- Scenic location surrounded by coffee plantations and lush greenery, praised for its peaceful and serene ambiance.
- Positive guest feedback on the hospitality and friendliness of caretaker Vipin, who is often described as warm and helpful.
Worth knowing
- Recurring complaints about poor room maintenance, uncleanliness, and lack of basic amenities like hot water, clean towels, and toiletries.
- Lack of privacy due to glass walls and transparent curtains, making rooms feel exposed and uncomfortable for families and couples.
- Poor staff service and management, with reports of rudeness, unresponsiveness, and a single staff member handling all operations, leading to delays and poor guest experiences.
- Issues with infrastructure, including narrow and difficult-to-navigate approach roads, lack of proper lighting, and insufficient facilities for guests with mobility challenges.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Air conditioning
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Housekeeping (daily)
- Parking (free)
- Local shuttle
- Not accessible
- English
- Hindi
- Private bathroom
Common questions
Is the hotel suitable for families or couples looking for privacy?
The hotel is not ideal for families or couples seeking privacy, as rooms have glass walls and transparent curtains, making them feel exposed and uncomfortable for such guests.
What are the main issues with the hotel's service and staff?
The hotel has faced consistent criticism for poor service, including reports of rudeness, unresponsiveness, and a single staff member managing all operations, which leads to delays and a subpar guest experience.
How is the hotel's location and surroundings?
The hotel is praised for its serene location amidst coffee plantations and lush greenery, offering a peaceful retreat. It is also within 5 minutes of Mountain View Coffee Plantation and 14 minutes from Greenway Coffee Island plantation tour.
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