Mercure Danang French Village Bana Hills
Mercure Danang French Village Bana Hills, An Son Hoa Son Commune, Bà Nà, Đà Nẵng 550000, Vietnam
Gumo's take
Mercure Danang French Village Bana Hills is a 4-star hotel located atop the scenic Ba Na Hills, offering a European-style mountain retreat with indoor dining, a spa, and an indoor pool. Known for its romantic and family-friendly atmosphere, it provides early and late access to attractions like the Golden Bridge, allowing guests to enjoy the area without crowds. The hotel is praised for its warm service, especially from staff like bellboys and concierges, and its magical nighttime ambiance. However, some guests note that rooms can be dated and bathrooms require improvement.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 80
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional staff service, with many guests highlighting the helpfulness and friendliness of staff such as bellboys and restaurant servers.
- Unique European-style mountain setting with early/late access to attractions like the Golden Bridge, offering a peaceful and uncrowded experience.
- High-quality breakfast buffet with a wide variety of options, including vegetarian and international dishes.
Worth knowing
- Some rooms and bathrooms are reported as outdated or in need of renovation, with complaints about cleanliness and functionality.
- Issues with noise from nearby areas and thin walls, affecting room privacy and sleep quality.
- Dining experiences are mixed, with some guests reporting poor food quality or service, particularly with the dinner buffet package.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Cash
- Checks
- Front desk (24 hour)
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator in some rooms
- Coffee maker in some rooms
- Minibar in some rooms
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Golf
- Game room
- Kid-friendly
- Kids' club
- Pool
- Indoor pool
- Hot tub
- Fitness center (free)
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- English
- Vietnamese
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel's breakfast buffet highly rated?
Yes, the breakfast buffet is highly rated, with 1069 positive reviews and only 42 negative ones, indicating a generally excellent dining experience for guests.
Are the hotel rooms and bathrooms in good condition?
Some guests have reported that the rooms and bathrooms are outdated or in need of renovation, with 99 negative reviews about rooms and 82 about bathrooms, so conditions may vary.
What kind of service can I expect from the hotel staff?
The hotel is known for its exceptional service, with 4982 positive reviews and only 232 negative ones, highlighting the helpfulness and friendliness of staff such as bellboys and concierges.
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