Click Collection Grand Gateway Varanasi
Click Collection Grand Gateway Varanasi, Narayanpur, Dafi, Varanasi, Uttar Pradesh 221011
Gumo's take
Click Collection Grand Gateway Varanasi is a modern hotel known for its spacious, clean rooms and strong hospitality, particularly for events and family functions. It is well-suited for travelers seeking a comfortable stay with good amenities and a convenient highway location. The hotel is praised for its attentive staff, especially Alok and other named team members, and for its in-house restaurant with fresh food. However, some guests have noted issues with restaurant service and pricing, as well as the hotel’s distance from the city center.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 84
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 92
What guests love
- Spacious, clean, and well-maintained rooms with modern amenities
- Highly praised staff, including Alok and others, for their helpfulness and professionalism
- Excellent food quality and service at the in-house restaurant, particularly for events
Worth knowing
- Restaurant service is inconsistent, with reports of slow service and poor staff behavior
- Location is far from the city center and near a highway, leading to noise disturbances
- Some guests found food pricing to be high relative to quality
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Parking (free)
- Self parking (extra charge)
- Valet parking (free)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Air conditioning
- Minibar
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel suitable for family functions or events?
Yes, the hotel is well-suited for events and family functions, and it is praised for its excellent food quality and service at the in-house restaurant, particularly for such occasions.
What are the main drawbacks of the hotel?
Some guests have noted issues with inconsistent restaurant service, including slow service and poor staff behavior, as well as high food pricing relative to quality. Additionally, the hotel is located far from the city center and near a highway, which can lead to noise disturbances.
How is the staff at Click Collection Grand Gateway Varanasi?
The staff is highly praised, especially Alok and other named team members, for their helpfulness, professionalism, and strong hospitality, making the guest experience more comfortable and enjoyable.