Snow Valley Resorts

Snow Valley Resorts, The Mall, Dalhousie, Himachal Pradesh 176304

4.2 · 3,175 reviews analysed
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Gumo's take

Snow Valley Resorts in Dalhousie is a mid-range hotel known for its panoramic mountain and valley views, particularly from its panoramic and premium rooms. It is especially popular with families and couples due to its kid-friendly amenities, including a game room and a kids' club. The hotel is praised for its warm, personalized service, with several staff members like Vijay Sharma and Hemraj frequently highlighted for their exceptional hospitality. While the property is well-maintained and located within walking distance of key attractions like Gandhi Chowk and Subhash Chowk, some guests have noted issues with parking and occasional lapses in management responsiveness during extreme weather or emergencies.

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How guests rate it

Location
88
Facilities
76
Staff & Service
90
Room Comfort & Cleanliness
82

What guests love

  • Exceptional staff service, with multiple reviews praising individuals like Vijay Sharma and Hemraj for their attentiveness and professionalism.
  • Breathtaking panoramic views of the Dhauladhar and Pir Panjal mountain ranges from select rooms, a major highlight for guests.
  • Convenient location within walking distance to Gandhi Chowk and Subhash Chowk, offering easy access to local attractions.

Worth knowing

  • Issues with parking, including a lack of accessible parking and insufficient space for guests and drivers.
  • Occasional lapses in management responsiveness during extreme weather or emergencies, as noted in several 1-star reviews.
  • Some guests reported problems with room heating and bathroom cleanliness, particularly in lower-tier rooms.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Kid-friendly
  • Activities for kids
  • Kids' club
  • Not accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Refrigerator
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Game room
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Does Snow Valley Resorts have kid-friendly amenities for families?

Yes, Snow Valley Resorts is kid-friendly and offers a game room and a kids' club, making it a popular choice for families traveling with children.

What are the main issues guests have reported with the hotel?

Some guests have reported issues with parking, including a lack of accessible parking and insufficient space, as well as occasional lapses in management responsiveness during extreme weather or emergencies. Additionally, problems with room heating and bathroom cleanliness have been noted in lower-tier rooms.

What do guests most commonly praise about the hotel?

Guests most commonly praise the exceptional staff service, particularly individuals like Vijay Sharma and Hemraj, as well as the breathtaking panoramic views of the Dhauladhar and Pir Panjal mountain ranges from select rooms. The hotel's convenient location near Gandhi Chowk and Subhash Chowk is also highly appreciated.

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