The Golden Palms - Urban Resort | Banquets | Spa
The Golden Palms - Urban Resort | Banquets | Spa, Golden Palms Avenue, Off Tumkur Road, Nagrur Village, near Tata New Haven Apartment, Dasanapura, Alur, Karnataka 562162
Gumo's take
The Golden Palms - Urban Resort is a sprawling, green, and peaceful property in Dasanapura, Alur, known for its large swimming pool, banquet halls, and event-friendly layout. It is particularly well-suited for corporate offsites, weddings, and weekend getaways. While the property has a nostalgic reputation from its past as a luxury destination, many reviews note signs of aging infrastructure and inconsistent service. Despite these limitations, guests often praise the tranquility, spaciousness, and occasional exceptional service during events.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 68
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 62
What guests love
- Large, well-maintained swimming pool and green spaces ideal for relaxation and events.
- Spacious rooms and banquet halls suitable for weddings and corporate gatherings.
- Positive feedback on food quality during events and buffets.
Worth knowing
- Aging infrastructure with recurring complaints about maintenance, including old furniture, poor Wi-Fi, and hygiene issues.
- Inconsistent and slow service, with some guests reporting unresponsiveness from staff.
- Limited food variety and high pricing for certain menu items.
- Remote location and lack of modern amenities like updated room designs and soundproofing.
Amenities
- Wi-Fi (free)
- Game room
- Front desk (24 hour)
- Concierge
- Full-service laundry
- Elevator
- Housekeeping (daily)
- Outdoor pool
- Adult-only pool
- Lazy river
- Hot tub
- Accessible
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Activities for kids
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Air conditioning
- Kitchen in some rooms
- Minibar in some rooms
Common questions
Does the hotel have a swimming pool, and is it well-maintained?
Yes, The Golden Palms - Urban Resort has a large, well-maintained swimming pool and a lazy river, which are frequently praised by guests for relaxation and events.
Is there a restaurant and room service available at the hotel?
Yes, the hotel has a restaurant and offers room service, making it one of the few hotels in the area with these amenities.
What are the common complaints about the hotel's service and infrastructure?
Guests often report aging infrastructure, including old furniture, poor Wi-Fi, and hygiene issues, along with inconsistent and slow service from staff.