AAR Resort & Spa, Pondha, Uttarakhand

AAR Resort & Spa, Pondha, Uttarakhand, Palawali, Pondha, Dehradun, Uttarakhand 248001

4.5 · 552 reviews analysed
AAR Resort & Spa, Pondha, Uttarakhand – photo 1
AAR Resort & Spa, Pondha, Uttarakhand – photo 2
AAR Resort & Spa, Pondha, Uttarakhand – photo 3
AAR Resort & Spa, Pondha, Uttarakhand – photo 4

Gumo's take

AAR Resort & Spa, Pondha, Uttarakhand, is a serene, nature-centric retreat located on the outskirts of Dehradun, ideal for weddings, family gatherings, and relaxation. Known for its warm hospitality, well-maintained rooms, and excellent food, the resort blends rustic charm with modern amenities. Guests frequently praise the staff for their attentiveness and the property's peaceful ambiance, while the lush surroundings and proximity to natural attractions like Lal Tibba and Mussoorie enhance its appeal. The resort is particularly popular for events and functions, with a dedicated team ensuring personalized service and seamless execution.

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How guests rate it

Location
87
Facilities
88
Staff & Service
92
Room Comfort & Cleanliness
90

What guests love

  • Exceptional staff service, with multiple reviews highlighting the attentiveness and friendliness of individuals like Basant, Reena, and Ratna.
  • High-quality food and dining experiences, with praise for the buffet, chef expertise (e.g., Chef Shambhu and Chef Kuldeep), and fresh, flavorful meals.
  • Well-maintained, tranquil environment with lush greenery and scenic views, ideal for weddings and family events.

Worth knowing

  • Occasional issues with room cleanliness and maintenance, including reports of bad odors, uncleaned rooms, and malfunctioning locks.
  • Water supply problems, including sporadic hot water and dirty pool water, as noted in a few negative reviews.
  • Service inconsistencies, particularly with understaffing and poor responsiveness reported in some recent stays.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Kid-friendly
  • Activities for kids
  • Pool
  • Doctor on call
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible pool
  • Air conditioning
  • Coffee maker

Common questions

Does the hotel provide breakfast, and is it of good quality?

Yes, the hotel provides breakfast, including a free breakfast buffet. Guests frequently praise the quality of the breakfast, noting the fresh and flavorful meals prepared by skilled chefs.

Is the hotel suitable for family gatherings or weddings?

Yes, the hotel is ideal for family gatherings and weddings. It is known for hosting events with personalized service and has a dedicated team to ensure seamless execution.

What are the main issues guests have reported about the hotel?

Some guests have reported occasional issues with room cleanliness and maintenance, including bad odors and uncleaned rooms. There have also been reports of water supply problems, such as sporadic hot water and dirty pool water.

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