Comfort Hotel GMS Grand
Comfort Hotel GMS Grand, GMS Rd, near Reliance Mart, Shakti Enclave, Kaonli, Dehradun, Uttarakhand 248171
Gumo's take
Comfort Hotel GMS Grand in Dehradun is known for its strong hospitality, clean rooms, and excellent dining options, particularly its 24-hour room service and dinner buffet. The hotel is well-suited for families, couples, and travelers seeking a comfortable stay with personalized service. While many guests praise the friendly and helpful staff and the hotel's convenient location near key attractions like the Office for Bali Pass Trek, some reviews highlight recurring issues with cleanliness and maintenance in certain rooms.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 70
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 72
What guests love
- Highly praised staff service, with multiple reviews highlighting the helpfulness and politeness of specific staff members like Nidhi, Abhishek, and Manisha.
- Positive feedback on dining and breakfast, including the dinner buffet and the Blue Saucer restaurant’s blue-themed ambiance and food quality.
- Convenient location within 7 minutes of the Office for Bali Pass Trek and other local attractions.
Worth knowing
- Recurring complaints about room cleanliness and maintenance issues, including fungus growth, urine stains, and malfunctioning heating and AC units.
- Some guests found food pricing to be high relative to quality, with a few noting poor or overpriced food items.
- Issues with bathroom hygiene and fixtures, including non-functional flushes and lack of anti-skid mats.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Babysitting
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Doctor on call
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
Common questions
Does the hotel offer 24-hour room service?
Yes, Comfort Hotel GMS Grand offers 24-hour room service, which is one of its standout features and highly appreciated by guests.
What are the dining options available at the hotel?
The hotel has a restaurant called Blue Saucer with a blue-themed ambiance and a dinner buffet. Guests also praise the breakfast buffet and the overall dining experience, though some note that food pricing can be high relative to quality.
Is the hotel suitable for families?
Yes, the hotel is kid-friendly and offers childcare services, making it suitable for families. Guests have positively reviewed the hotel's atmosphere and amenities for family stays.
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