Comfort Hotel GMS Grand
Comfort Hotel GMS Grand, GMS Rd, near Reliance Mart, Shakti Enclave, Kaonli, Dehradun, Uttarakhand 248171
Gumo's take
Comfort Hotel GMS Grand in Dehradun is a mid-range hotel known for its friendly service, clean rooms, and family-friendly amenities. Guests frequently praise the staff for being courteous and helpful, particularly highlighting individuals like Ankita, Babita, and Mr. Chandan for their exceptional service. The hotel is well-suited for families, couples, and travelers seeking a comfortable stay with easy access to nearby attractions like the Office for Bali Pass Trek and Lal Tibba Scenic Cafe. While the food and dining experience is generally appreciated, some guests have noted inconsistencies in quality and pricing.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 72
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 78
What guests love
- Friendly and helpful staff, with several guests specifically mentioning Ankita, Babita, and Mr. Chandan for their excellent service.
- Clean and comfortable rooms with amenities like refrigerators and coffee makers, as well as early check-in availability.
- Good location within walking distance to popular attractions like the Office for Bali Pass Trek and Lal Tibba Scenic Cafe.
Worth knowing
- Inconsistent food quality and pricing, with some guests reporting overpriced and subpar meals.
- Issues with room maintenance and cleanliness, including reports of fungus growth, non-functional AC, and unclean bathrooms.
- Some guests noted problems with room service, including delays and unavailability of requested items like hair dryers and ironing boards.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Babysitting
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Doctor on call
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
Common questions
What are the key strengths of Comfort Hotel GMS Grand in terms of service?
The hotel is known for its friendly and helpful staff, with guests frequently praising individuals like Ankita, Babita, and Mr. Chandan for their excellent service. Service is a highly discussed topic, with 62 positive mentions in guest reviews.
Is the hotel suitable for families, and what amenities are available for them?
Yes, the hotel is family-friendly and offers amenities such as babysitting services, kid-friendly facilities, and 24-hour room service. Guests have also praised the breakfast buffet and the hotel's proximity to local attractions like Lal Tibba Scenic Cafe.
What are the common concerns about the hotel's dining experience?
While the dining experience is generally appreciated, some guests have reported inconsistencies in food quality and pricing, with a few mentioning overpriced and subpar meals. The restaurant does offer a dinner buffet, and dining is a frequently discussed topic with 35 positive and 10 negative reviews.
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