Gateway Dehradun
Khasra No. 270, Gateway Dehradun, Haridwar Bypass Rd, Niranjanpur, Dehradun, Uttarakhand 248171
Gumo's take
Gateway Dehradun is a mid-range hotel recently acquired by the Taj Group, offering a blend of decent amenities and strong hospitality. Guests frequently praise the cleanliness of rooms, the helpfulness of staff like Zakir, Anil, and Vinay, and the quality of food. While the hotel is conveniently located near ISBT and major attractions like the Buddha Temple, some guests note that the property is still undergoing renovations and does not yet fully match the Taj brand's 5-star expectations. It is well-suited for travelers seeking a comfortable and service-oriented stay in Dehradun.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 72
- Staff & Service
- 86
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised hospitality and service from staff members like Zakir, Anil, and Vinay
- Clean and spacious rooms with modern amenities
- Good food quality and variety, especially at breakfast
Worth knowing
- Ongoing renovations and some outdated facilities that do not meet 5-star expectations
- Issues with room noise and some amenities like malfunctioning AC or refrigerators
- Some guests reported poor service at the front desk and unprofessional behavior
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Pool
- Air conditioning
- Kitchen
Common questions
Is breakfast included at Gateway Dehradun?
Yes, breakfast is included for guests at Gateway Dehradun, and it features a good variety and quality, especially the breakfast buffet.
What are the main limitations or issues guests have mentioned about the hotel?
Some guests have noted that the hotel is still undergoing renovations and has some outdated facilities that do not fully meet 5-star expectations. There have also been reports of room noise and issues with amenities like malfunctioning AC or refrigerators.
How is the service quality at Gateway Dehradun?
The hospitality and service at Gateway Dehradun are highly praised, particularly by staff members like Zakir, Anil, and Vinay. However, some guests have reported poor service at the front desk and unprofessional behavior.
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