Hotel Elara
72Q9+MMH Hotel Elara, Haridwar Bypass Rd, near Kargi Chowk, Kanhaiya Vihar, Kargi, Dehradun, Uttarakhand 248121
Gumo's take
Hotel Elara in Dehradun is a mid-range hotel that offers a mix of positive and negative guest experiences. It is known for its clean and comfortable rooms, friendly and cooperative staff, and convenient location near Kargi Chowk and ISBT. The hotel is particularly praised for its good breakfast and dining options, making it a popular choice for families and corporate travelers. However, some guests have reported issues with room cleanliness, poor service from certain staff members, and occasional unavailability of basic amenities like warm water.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 72
- Staff & Service
- 70
- Room Comfort & Cleanliness
- 68
What guests love
- Clean and comfortable rooms with modern amenities, as noted in multiple 5-star reviews.
- Friendly and helpful staff, especially Mr. Daljit, Mr. Rajeev Sharma, and Mr. Parth, who are frequently mentioned for their excellent service.
- Convenient location near Kargi Chowk and ISBT, making it accessible for travelers and business guests.
Worth knowing
- Some guests reported poor room cleanliness, including broken furniture and unhygienic conditions.
- Issues with service quality, including rude behavior from certain staff members like Parth and the General Manager.
- Occasional unavailability of basic amenities such as warm water and toiletries.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Hot tub
- Meeting rooms
- Air conditioning
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Housekeeping (daily)
- Parking (free)
- Self parking
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel's service generally good, and are there any exceptions?
Most guests praise the service at Hotel Elara, especially from staff like Mr. Daljit and Mr. Rajeev Sharma. However, some guests reported poor service from certain staff members, including Parth and the General Manager.
Does the hotel provide breakfast, and is it included in the room price?
Yes, the hotel provides breakfast, but it is not included in the room price and comes at an extra charge. Guests have positively reviewed the breakfast and dining options available.
Are there any issues with room cleanliness or amenities?
While many guests praise the cleanliness of the rooms, some have reported issues such as broken furniture and unhygienic conditions. Additionally, there have been occasional reports of missing basic amenities like warm water and toiletries.
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