Hotel The ONIX
Hotel The ONIX, 1, Saharanpur Rd, Shakti Vihar, Majra, Niranjanpur, Dehradun, Uttarakhand 248001
Gumo's take
Hotel The ONIX in Dehradun is known for its laid-back atmosphere, clean rooms, and friendly service, making it a popular choice for both business and leisure travelers. Guests frequently praise the spacious and well-maintained rooms, the helpful and courteous staff, and the convenient location near major attractions like the ISBT and trekking sites. While the hotel lacks pools and fitness centers, it compensates with a casual restaurant, rooftop terrace, and accessible amenities. However, some guests have reported issues with inconsistent Wi-Fi, room cleanliness, and occasional lapses in service quality.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 68
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 72
What guests love
- Spacious, clean rooms with amenities like coffee makers and refrigerators, praised for comfort and hygiene.
- Friendly and helpful staff, with several reviews specifically mentioning individuals like Sushil and Manisha for their exceptional service.
- Convenient location near major attractions and transportation hubs, including the ISBT and trekking sites.
Worth knowing
- Inconsistent Wi-Fi performance, with reports of weak or non-functional internet in some areas.
- Issues with room cleanliness and maintenance, including missing toiletries, dirty bed sheets, and faulty drainage.
- Occasional lapses in service responsiveness and professionalism, with some guests reporting poor communication and slow response times.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator in some rooms
- Coffee maker
Common questions
Does the hotel have a restaurant, and what dining options are available?
Yes, Hotel The ONIX has a casual restaurant offering a dinner buffet and room service. Guests have mentioned the availability of breakfast buffet and table service as well.
What are the main issues guests have reported with the hotel?
Some guests have reported inconsistent Wi-Fi performance, issues with room cleanliness (such as missing toiletries and dirty bed sheets), and occasional lapses in service responsiveness and professionalism.
Is the hotel suitable for families or couples?
Yes, the hotel is kid-friendly and has received positive feedback from both families and couples. It is also accessible and has amenities like a 24-hour front desk and baggage storage.
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