Monte Verde By Zenvana
Monte Verde By Zenvana, No-03, Lane, Rajpur Rd, Doon Vihar, Jakhan, Dehradun, Uttarakhand 248001
Gumo's take
Monte Verde By Zenvana is a budget-friendly hotel in Dehradun, known for its prime location near key attractions like Pacific Mall and Jolly Grant Airport. While many guests praise the cleanliness of rooms and the view of Mussoorie from certain balconies, the hotel has mixed reviews regarding staff behavior and service quality. It suits travelers looking for a basic, affordable stay with easy access to local amenities, but may not be ideal for those expecting consistent high service or robust facilities.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 65
- Staff & Service
- 68
- Room Comfort & Cleanliness
- 82
What guests love
- Clean and well-maintained rooms, with some offering panoramic views of Mussoorie.
- Prime location near Pacific Mall and Dehradun Zoo, making it convenient for travelers.
- Budget-friendly pricing for a newly built property with modern amenities.
Worth knowing
- Inconsistent staff behavior, with reports of rudeness, unresponsiveness, and poor customer service from some staff members like Mr. Shukla.
- Issues with facilities such as non-functional Wi-Fi in rooms, lack of room service, and missing essentials like towels and water.
- Some guests reported mismanagement, including incorrect bookings and being redirected to other properties without explanation.
Common questions
Is the hotel clean and well-maintained?
Yes, the hotel is known for having clean and well-maintained rooms, with some offering panoramic views of Mussoorie from the balcony.
How is the service quality at Monte Verde By Zenvana?
The service quality is mixed, with reports of inconsistent staff behavior, including rudeness and unresponsiveness, particularly from some staff members like Mr. Shukla.
What are the nearby attractions or convenient locations near the hotel?
The hotel is conveniently located near key attractions such as Pacific Mall, Dehradun Zoo, and Jolly Grant Airport, making it easy for travelers to access local amenities.
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