Super Hotel O Dehradun City Centre Downtown
Super Hotel O Dehradun City Centre Downtown, 56/4-3, near Dehradun Railway Station, Bhandari Bagh, Dehradun, Uttarakhand 248001
Gumo's take
Super Hotel O Dehradun City Centre Downtown is a budget-friendly hotel in Dehradun, offering basic amenities like air conditioning, Wi-Fi, and parking. It is best suited for travelers with modest expectations who prioritize affordability and convenience. While some guests praise the cleanliness, helpful staff, and proximity to the railway station and market, others report significant issues with hygiene, pests, and poor service. The hotel's performance is mixed, with a 3.9/5 aggregate rating reflecting both positive and negative experiences.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 62
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 58
What guests love
- Helpful and cooperative staff, with several guests noting polite and professional service at the front desk.
- Affordable pricing and convenient location near the railway station and market, making it accessible for travelers.
- Some guests reported clean and well-maintained rooms, with positive mentions of hygiene and room comfort.
Worth knowing
- Multiple reports of unhygienic conditions, including dirty rooms, broken facilities, and pest infestations (e.g., ants, rats, and spider webs).
- Inconsistent service quality, with complaints about rude behavior, unfulfilled booking promises, and poor communication from staff.
- Issues with amenities such as non-functional AC, lack of towels and soap, and unavailability of drinking water in some cases.
- Some guests found the location inconvenient, with one noting it is in a 'godown area' and not family-friendly.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kitchen in some rooms
- Restaurant
- Room service
- Breakfast
- Front desk (24 hour)
- Baggage storage
- Elevator
- Housekeeping (daily)
- Parking
- Local shuttle
- English
- Hindi
- Private bathroom in some rooms
Common questions
Is the hotel clean and well-maintained?
Opinions vary regarding cleanliness. Some guests reported clean and well-maintained rooms, while others noted unhygienic conditions, including dirty rooms, broken facilities, and pest infestations like ants, rats, and spider webs.
How is the service quality at the hotel?
Service quality is mixed. Many guests praised the helpful and cooperative staff, particularly at the front desk, while others reported inconsistent service, rude behavior, and unfulfilled booking promises.
What are the main amenities available at the hotel?
The hotel offers basic amenities such as air conditioning, Wi-Fi, and parking. However, some guests reported issues with non-functional AC, lack of towels and soap, and unavailability of drinking water in certain instances.
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