Townhouse by OYO ISBT Dehradun

Khasra No 161, Townhouse by OYO ISBT Dehradun, Saharanpur Rd, near Shimla Bypass Chowk, Majra, Niranjanpur, Dehradun, Uttarakhand 248171

4.3 · 131 reviews analysed
Townhouse by OYO ISBT Dehradun – photo 1
Townhouse by OYO ISBT Dehradun – photo 2
Townhouse by OYO ISBT Dehradun – photo 3
Townhouse by OYO ISBT Dehradun – photo 4

Gumo's take

Townhouse by OYO ISBT Dehradun is a budget-friendly hotel near the ISBT bus stand, offering a practical and convenient option for travelers. While many guests praise the helpful and responsive staff and the hotel's proximity to local attractions like the Bali Pass Trek, others report significant issues with cleanliness and maintenance. The hotel is best suited for short stays where location and basic amenities are prioritized over luxury or consistent high standards.

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How guests rate it

Location
85
Facilities
70
Staff & Service
78
Room Comfort & Cleanliness
62

What guests love

  • Helpful and responsive staff, with several guests noting polite and timely service at the front desk.
  • Convenient location near ISBT bus stand and popular attractions like the Bali Pass Trek, making it ideal for travelers.
  • Rooms are generally described as spacious and well-maintained, with some guests noting the cleanliness and comfort of their stay.

Worth knowing

  • Multiple guests reported poor cleanliness, including dirty bedsheets, moldy walls, and unclean bathrooms.
  • Service issues were noted, including unresponsive housekeeping and lack of timely room cleaning.
  • Some guests experienced unprofessional behavior, including mismanagement of bookings and refusal to provide refunds for unsatisfactory conditions.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Elevator
  • Parking
  • Air conditioning
  • Kitchen
  • Restaurant
  • Room service
  • Breakfast (free)

Common questions

Is the hotel staff helpful and responsive?

Yes, the hotel staff is generally helpful and responsive, with several guests noting polite and timely service at the front desk.

How is the cleanliness of the hotel?

Cleanliness has mixed reviews; while some guests found the rooms clean and well-maintained, others reported issues such as dirty bedsheets, moldy walls, and unclean bathrooms.

Is the hotel located near popular attractions?

Yes, the hotel is conveniently located near the ISBT bus stand and is an 8-minute drive to the Bali Pass Trek and other local attractions.

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