Townhouse Oak by OYO ONGC Crossway Formerly Hotel Gold Stone Comfort
Townhouse Oak by OYO ONGC Crossway Formerly Hotel Gold Stone Comfort, Imperial Plaza, Plot No. 8, near Synergy Hospital, ONGC Colony South, Dehradun, Uttarakhand 248195
Gumo's take
Townhouse Oak by OYO ONGC Crossway Formerly Hotel Gold Stone Comfort is a 3-star hotel in Dehradun known for its rooftop restaurant with a stunning view of Mussoorie, friendly and helpful staff, and decent breakfast options. The hotel is particularly praised for its hospitality and family-friendly atmosphere, though some guests have noted issues with cleanliness, room maintenance, and food pricing. It is located near several points of interest, including the Forest Research Institute and ONGC, making it a convenient option for both business and leisure travelers.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 76
- Staff & Service
- 84
- Room Comfort & Cleanliness
- 72
What guests love
- Friendly and helpful staff, with several guests specifically mentioning Mr. Vikas, Mr. Abhishek, and Mr. Manish for their exceptional service.
- Rooftop restaurant with a great view of Mussoorie and a wide variety of food options, including a popular breakfast buffet.
- Clean and spacious rooms with basic amenities, and a family-friendly environment.
Worth knowing
- Issues with cleanliness in some rooms and bathrooms, including reports of cockroaches, musty odors, and unclean bedding.
- Food pricing is considered high by some guests, especially for items like tandoori roti and restaurant meals.
- Some guests reported problems with room maintenance, such as leaky taps, non-functional intercoms, and missing amenities like slippers and door mats.
- Location is not in the city center and is described as being 'off the main city' by some, which may require a personal vehicle for easy access.
Amenities
- Wi-Fi
- Smoke-free property
- Front desk (24 hour)
- Full-service laundry
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Local shuttle
- Air conditioning in some rooms
- Kitchen
Common questions
Is the hotel family-friendly, and what amenities are available for children?
Yes, the hotel is family-friendly and has a kid-friendly environment. It offers basic amenities and is praised for its hospitality, making it a good choice for families.
What are the main issues guests have reported with the hotel's cleanliness and maintenance?
Some guests have reported issues with cleanliness, including cockroaches, musty odors, and unclean bedding. There have also been reports of maintenance problems like leaky taps and non-functional intercoms.
What are the dining options at the hotel, and how do guests rate the food?
The hotel has a rooftop restaurant with a great view of Mussoorie and a popular breakfast buffet. While the dining experience is generally praised, some guests find the food pricing to be high for certain items.
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