The Grand Luxotica by DLS Hotels
The Grand Luxotica by DLS Hotels, DILARAM CHAWNK, RAJPUR ROAD, New Cantonment Rd, opp. KARNATAKA BANK, Dehradun, Uttarakhand 248001
Gumo's take
The Grand Luxotica by DLS Hotels in Dehradun is a highly-rated property known for its excellent service, cleanliness, and convenient location in the heart of the city. Guests frequently praise the friendly and helpful staff, particularly individuals like Devesh, Veer, and Sukhdev, who contribute to a welcoming and personalized experience. The hotel is well-maintained, with spacious and hygienic rooms, and its rooftop dining area offers a pleasant view of Mussoorie. While the food is generally well-received, some guests have noted inconsistencies in quality. Ideal for families, business travelers, and tourists seeking a comfortable and centrally located stay.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 83
- Staff & Service
- 95
- Room Comfort & Cleanliness
- 92
What guests love
- Outstanding staff service, with many guests highlighting the helpfulness and professionalism of individuals like Devesh, Veer, and Sukhdev.
- Clean, spacious, and well-maintained rooms with modern amenities, including air conditioning and free Wi-Fi.
- Convenient central location on Rajpur Road, close to markets, restaurants, and tourist attractions like Mussoorie and Lal Tibba.
Worth knowing
- Some guests reported issues with food quality, including oily or overcooked items and limited variety in the breakfast buffet.
- A few negative reviews mention maintenance issues, such as broken fans, dampness in rooms, and poor water pressure in showers.
- One guest reported unprofessional behavior from a staff member, indicating a need for better staff training and oversight.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking
- Local shuttle
- Air conditioning
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
Common questions
What are the key strengths of The Grand Luxotica by DLS Hotels in Dehradun?
The hotel is known for outstanding staff service, with guests frequently praising individuals like Devesh, Veer, and Sukhdev. It also offers clean, spacious, and well-maintained rooms with modern amenities such as air conditioning and free Wi-Fi, along with a convenient central location on Rajpur Road.
Are there any issues with the hotel's food or dining experience?
Some guests have reported inconsistencies in food quality, including oily or overcooked items and limited variety in the breakfast buffet. However, the restaurant and breakfast buffet are still praised by many, with positive reviews outweighing the negative ones.
How is the hotel's cleanliness and housekeeping?
The hotel is generally clean and well-maintained, with guests frequently praising the housekeeping service. However, a few reviews have mentioned issues like dampness in rooms and poor water pressure in showers, though these are less common.
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