Winterfell Stays Mussoorie
Winterfell Stays Mussoorie, Clock tower, road, Landour, Mussoorie, Uttarakhand 248179
Gumo's take
Winterfell Stays Mussoorie is a 3-star hotel with a strong reputation for hospitality and cleanliness, offering a cozy and scenic stay in a prime location near Landour Clock Tower and Mall Road. Guests frequently praise the friendly and helpful staff, the cleanliness of the rooms, and the quality of the food. The hotel is particularly well-suited for families and travelers seeking a comfortable base to explore Mussoorie's attractions. While the property has some minor issues with room quality and noise, the overall experience is largely positive, with many guests returning for future stays.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 90
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised staff and service, with guests frequently mentioning the helpful and friendly nature of the team, including specific mentions of Mukul and Nivesh.
- Clean and well-maintained rooms, with many reviews highlighting the cleanliness and aesthetic appeal of the accommodations.
- Convenient location within walking distance to major attractions like Landour Clock Tower and Mall Road.
Worth knowing
- Some guests reported issues with room quality, including water leakage between adjacent rooms, non-functional intercoms, and rooms located underground with no lift access.
- Noise complaints from neighboring rooms and external sources, including road traffic, were mentioned in several negative reviews.
- A few guests noted inconsistencies in food quality, including spoiled food and overly salty dishes.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Doctor on call
- Not accessible
- Accessible parking
- Refrigerator in some rooms
- Restaurant
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Concierge
- Currency exchange
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Pet-friendly (free)
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel suitable for families?
Yes, Winterfell Stays Mussoorie is well-suited for families, as it is kid-friendly and has received positive feedback for being a comfortable base for family stays.
How is the service quality at the hotel?
The service quality is highly praised, with 157 positive mentions in reviews, and guests frequently commend the friendly and helpful staff, including specific recognition of Mukul and Nivesh.
What are the main issues with the rooms?
Some guests reported issues with room quality, such as water leakage between adjacent rooms, non-functional intercoms, and noise from neighboring rooms and external sources like road traffic.
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