Spring Valley Spa Resort by DLS Hotels

Spring Valley Spa Resort by DLS Hotels, Bhagsu Nag, Dharamshala, Himachal Pradesh 176216

4.5 · 5,229 reviews analysed
Spring Valley Spa Resort by DLS Hotels – photo 1
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Gumo's take

Spring Valley Spa Resort by DLS Hotels is a mid-range hotel in Dharamshala, known for its proximity to Bhagsu Nag Temple and mountain views. Guests frequently praise the warm and attentive service, particularly from staff like Pankaj Sir and Ravi, and the quality of the dining experience, including the breakfast and dinner buffets. The hotel is also noted for its relaxed atmosphere and spa, though some reviews highlight issues with room maintenance and bathroom conditions. It is a popular choice for families and couples seeking a convenient base for exploring nearby attractions like Triund and Dalai Lama Temple.

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How guests rate it

Location
87
Facilities
78
Staff & Service
89
Room Comfort & Cleanliness
72

What guests love

  • Highly praised service with many guests noting the helpful and friendly staff, especially during check-in and room service.
  • Positive feedback on the dining experience, particularly the breakfast and dinner buffets, with guests describing the food as tasty and diverse.
  • Convenient location within walking distance to Bhagsu Nag Temple and other local attractions.

Worth knowing

  • Multiple reviews mention poor bathroom conditions, including broken fixtures, stains, and lack of hot water.
  • Some guests reported outdated or poorly maintained rooms, with issues like malfunctioning locks and poor insulation.
  • A few reviews highlight inconsistent service, including unresponsive staff and rudeness from certain receptionists.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Pet-friendly (free)
  • Dogs allowed
  • Restaurant
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Business center
  • Meeting rooms
  • Air conditioning

Common questions

Is the hotel's breakfast buffet highly rated?

Yes, the breakfast buffet is positively reviewed, with guests describing the food as tasty and diverse. It is one of the hotel's key strengths, with 286 positive mentions in reviews.

What are the common issues with the hotel rooms?

Some guests have reported outdated or poorly maintained rooms, including issues like malfunctioning locks, poor insulation, and bathroom problems such as broken fixtures and lack of hot water.

How is the service at Spring Valley Spa Resort by DLS Hotels?

The service is highly praised, with many guests noting the warm and attentive staff, especially during check-in and room service. However, a few reviews mention inconsistent service, including unresponsive or rude staff at the reception.

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