Sheldon Resort & Spa
Sheldon Resort & Spa, Belesor SEZ, Falta Rd, Falta, West Bengal 743504
Gumo's take
Sheldon Resort & Spa in Diamond Harbour is a peaceful retreat ideal for families and weekend getaways, offering a serene environment and a range of recreational activities. Guests frequently praise the friendly and helpful staff, particularly individuals like Mr. Raju Pramanik and Mr. Palash Ghosh, who are often highlighted for their exceptional service. The resort is noted for its clean rooms, good food (though some find it too spicy), and proximity to the Ganga river. While the overall experience is positive, a few guests have reported issues with infrastructure and service inconsistencies.
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Research this stayHow guests rate it
- Location
- 68
- Facilities
- 72
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised staff, including Mr. Raju Pramanik and Mr. Palash Ghosh, for their courteous and helpful service.
- Clean and well-maintained rooms, with some guests noting spacious and aesthetically pleasing accommodations.
- Good food quality and variety, with some guests describing it as 'delicious' and 'awesome.'
Worth knowing
- Some guests reported issues with infrastructure, including water supply problems, power cuts, and poor Wi-Fi connectivity.
- A few reviews mention overpriced food and additional unexpected charges, such as a fee for storing beer in the freezer.
- Negative experiences with room assignments, including being given a lower-quality room than booked.
- A few guests mentioned the location being remote and difficult to access, with poor road conditions and limited nearby amenities.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Activities for kids
- Outdoor pool
- Air conditioning
- Refrigerator in some rooms
- Coffee maker in some rooms
- Room service
- Breakfast (extra charge)
- Bicycle rental (extra charge)
- Front desk (24 hour)
- Full-service laundry
- Housekeeping
- Parking (free)
- Local shuttle
- Accessible
- Pet-friendly (extra charge)
Common questions
What are the key strengths of Sheldon Resort & Spa?
Sheldon Resort & Spa is known for its highly praised staff, including Mr. Raju Pramanik and Mr. Palash Ghosh, who provide courteous and helpful service. The rooms are clean and well-maintained, and the food is generally described as good, though some guests find it too spicy.
Are there any notable limitations or issues with the resort?
Some guests have reported issues with infrastructure, such as water supply problems, power cuts, and poor Wi-Fi connectivity. A few also mentioned overpriced food, unexpected charges, and occasional service inconsistencies, including receiving lower-quality rooms than booked.
What is the location like, and are there any accessibility concerns?
The resort is located in Diamond Harbour and is near the Ganga river, but some guests have found the location to be remote and difficult to access. Poor road conditions and limited nearby amenities have also been mentioned in a few reviews.
