Hotel M Plaza New Digha

Hotel M Plaza New Digha, MINI HOLIDAYHOME SECTOR, PLOT NO 1, New Digha, Digha, West Bengal 721428

3-star property★ 4.1 · 1,708 reviews analysed
Hotel M Plaza New Digha – photo 1
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Gumo's take

Hotel M Plaza New Digha is a 3-star property known for its proximity to New Digha Sea Beach and family-friendly amenities, including an outdoor pool and kid-friendly facilities. It is praised for its warm and helpful staff, clean rooms, and good food quality. While most guests are satisfied with the overall experience, some report issues with room maintenance and inconsistent service quality.

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How guests rate it

Location
89
Facilities
68
Staff & Service
81
Room Comfort & Cleanliness
72

What guests love

  • Highly praised staff service and hospitality, with many guests noting polite and helpful behavior.
  • Excellent location within walking distance to New Digha Sea Beach and local markets.
  • Cleanliness of rooms and bathrooms is frequently mentioned positively.

Worth knowing

  • Some rooms reported to have maintenance issues such as damp walls, poor AC cooling, and broken fixtures.
  • Swimming pool quality is mixed, with some guests finding it unhygienic or poorly maintained.
  • Food service and timing occasionally criticized as slow or inconsistent.

Amenities

  • Pool
  • Beach access
  • Air conditioning
  • Parking
  • Wi-Fi
  • Activities
  • Kid-friendly
  • Outdoor pool
  • No hot tub
  • No fitness center
  • No spa
  • Hindi
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Room service
  • Breakfast
  • Front desk
  • Full-service laundry
  • Housekeeping
  • Accessible
  • No pets
  • Air conditioning in some rooms

Common questions

Is the hotel close to the beach?

Yes, Hotel M Plaza New Digha is within walking distance to New Digha Sea Beach, making it convenient for guests who want easy beach access.

What are the main guest concerns about the hotel?

Some guests have reported issues with room maintenance, such as damp walls and broken fixtures, as well as mixed reviews about the swimming pool's hygiene and maintenance.

How is the service quality at the hotel?

The hotel is highly praised for its service, with 126 positive mentions of staff hospitality and helpfulness, though there are 48 negative comments about inconsistent service quality.

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