Hotel Renaissance Coastal Inn

JGGH+PRV Hotel Renaissance Coastal Inn, Digha Barrister Colony Rd, Gobindabasan, Digha, West Bengal 721463

4.0 · 397 reviews analysed
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Gumo's take

Hotel Renaissance Coastal Inn in Digha is known for its proximity to Old Digha Sea Beach and its well-maintained swimming pool, which guests frequently praise. The hotel is popular among families for its spacious rooms and budget-friendly pricing. While many guests commend the hospitality and service, particularly from staff like Sayan Das and Rajib, others report significant issues with staff behavior, food quality, and room cleanliness. The hotel's location and amenities make it a viable option for short stays, though mixed reviews suggest a need for operational improvements.

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How guests rate it

Location
85
Facilities
72
Staff & Service
65
Room Comfort & Cleanliness
68

What guests love

  • Well-maintained swimming pool that guests frequently praise for cleanliness and enjoyment.
  • Proximity to Old Digha Sea Beach and other nearby attractions like Digha Sea Beach and Amrabati Park.
  • Positive mentions of hospitality and helpful staff, including specific staff members like Sayan Das and Rajib.

Worth knowing

  • Significant complaints about staff rudeness and unprofessional behavior, including incidents of staff entering guest rooms without permission.
  • Mixed feedback on food quality, with some guests reporting poor hygiene and food poisoning incidents.
  • Issues with room cleanliness, including stained bedsheets and poor maintenance reported in multiple negative reviews.

Common questions

Is the swimming pool at Hotel Renaissance Coastal Inn well maintained?

Yes, the swimming pool is well maintained and frequently praised by guests for its cleanliness and enjoyment.

How is the food quality at the hotel?

The food quality is mixed; while some guests have positive experiences, others report poor hygiene and even incidents of food poisoning.

What do guests say about the hotel's service and staff?

Guests have both positive and negative feedback about the service and staff. Many commend the hospitality and helpful staff, including specific individuals like Sayan Das and Rajib, but others report significant issues with rudeness and unprofessional behavior.

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