New Gitanjali Hotel, New Digha নিউ গীতাঞ্জলি হোটেল, নিউ দীঘা
New Gitanjali Hotel, New Digha নিউ গীতাঞ্জলি হোটেল, নিউ দীঘা, Economy Hotel Sector, Plot No-10, New Digha, Digha, West Bengal 721428
Gumo's take
New Gitanjali Hotel, New Digha is a casual, family-friendly hotel with a rooftop terrace, an outdoor pool, and a restaurant. It is known for its proximity to the beach and for offering spacious, well-decorated rooms. While some guests praise the staff's friendliness and the hotel's ambiance, others report recurring issues with cleanliness, maintenance, and inconsistent service. The hotel is best suited for travelers who prioritize location and ambiance over consistently high service and maintenance standards.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 58
- Staff & Service
- 67
- Room Comfort & Cleanliness
- 62
What guests love
- Spacious and well-decorated rooms with a rooftop terrace and proximity to the beach.
- Friendly and helpful staff in many reviews, with some guests forming personal connections with specific employees.
- Clean and well-maintained dining areas and food quality praised by several guests.
Worth knowing
- Recurring complaints about bedsheet cleanliness, room maintenance issues, and broken fixtures in bathrooms and doors.
- Swimming pool cleanliness and maintenance problems, with some guests noting it is small and poorly maintained.
- Inconsistent and sometimes rude behavior from staff, particularly at the front desk and billing counter.
- Extra charges for amenities like the pool and lack of transparency in pricing and terms.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Indoor pool
- Outdoor pool
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- English
- Hindi
- Air conditioning
- Restaurant
- Table service
- Room service (24 hour)
- Breakfast
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Meeting rooms
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Private bathroom
- Shower
Common questions
Is the hotel suitable for families, and what amenities are available for them?
Yes, New Gitanjali Hotel, New Digha is family-friendly. It offers spacious, well-decorated rooms, an outdoor pool, and a rooftop terrace for guests to enjoy with their families.
What are the common complaints about the hotel's maintenance and cleanliness?
Some guests have reported recurring issues with bedsheet cleanliness, broken fixtures in bathrooms and doors, and poor maintenance of the swimming pool, which is also noted to be small.
How is the staff service at the hotel?
Staff friendliness is a key strength, with many guests praising their helpfulness. However, there are also reports of inconsistent and sometimes rude behavior, particularly at the front desk and billing counter.
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