Hotel Diamond

PX72+7XC Hotel Diamond, Circle, nr. Suzlon Factory, Malala, Dadra and Nagar Haveli and Daman and Diu 362520

★ 4.4 · 395 reviews analysed
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Gumo's take

Hotel Diamond in Diu is a mid-range property known for its strong service and food quality, particularly praised for its staff's helpfulness and the restaurant's offerings. While it is a budget-friendly option with clean and spacious rooms, some guests have reported inconsistencies in service and room quality, especially during peak seasons. The hotel is conveniently located near Nagao Beach and Diu Airport, making it a popular choice for families and travelers seeking a comfortable stay with good amenities.

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How guests rate it

Location
80
Facilities
75
Staff & Service
85
Room Comfort & Cleanliness
78

What guests love

  • Highly praised staff service, particularly the manager Mohammed Siddiqui, who is noted for being cooperative and helpful.
  • Clean and spacious rooms with modern amenities, including a rooftop garden and balcony views.
  • Good food quality and variety at the in-house restaurant, with positive mentions of breakfast and multi-cuisine options.

Worth knowing

  • Inconsistent service quality, with some guests reporting rude or unresponsive staff, especially at the front desk.
  • Issues with room maintenance and cleanliness in some cases, including reports of insects, dampness, and substandard mattresses.
  • High prices for certain services and rooms, with some guests feeling the cost does not match the experience.

Common questions

Is the hotel's service generally good, and are there any concerns?

Hotel Diamond is highly praised for its service, with 132 positive mentions, but there are 14 negative reviews, particularly regarding inconsistent front desk staff behavior and occasional unresponsiveness.

How is the breakfast at the hotel?

Breakfast is positively reviewed by guests, with 13 positive mentions and no negative feedback, indicating a good variety and quality of food options.

Is the hotel a good option for families?

Yes, Hotel Diamond is a popular choice for families, with 30 positive mentions under the family category and only 2 negative reviews, suggesting it is generally family-friendly.

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