Rainbow Resort & Spa
Rainbow Resort & Spa, near HP Petrol Pump, opp. S.P. Office, Fudam, Diu, Dadra and Nagar Haveli and Daman and Diu 362520
Gumo's take
Rainbow Resort & Spa in Diu is a 3-star property known for its indoor pool and proximity to local attractions like the Fudam Bird Sanctuary and Diu Airport. While some guests praise the cleanliness of rooms and the exceptional service of staff like Jani Dada, others report issues with room maintenance, bathroom hygiene, and air conditioning. The hotel is most suited for budget-conscious travelers seeking basic amenities and a convenient location, though recurring complaints about cleanliness and service inconsistencies suggest it may not meet expectations for all guests.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 62
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 58
What guests love
- Exceptional service from staff like Jani Dada, who is frequently praised for his attentiveness and hospitality.
- Convenient location within walking distance to Fudam Bird Sanctuary and a short drive from Diu Airport.
- Well-maintained indoor swimming pool, a rare feature in the area.
Worth knowing
- Recurring complaints about poor bathroom hygiene, including sewage smells and unclean fixtures.
- Issues with air conditioning and hot water availability, affecting guest comfort.
- Mixed feedback on room cleanliness and maintenance, with some guests reporting dirty linens, broken fixtures, and pest problems.
Amenities
- Front desk (24 hour)
- Baggage storage
- Concierge
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service
- Car rental onsite
- Local shuttle
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Table service
- Breakfast (extra charge)
- Breakfast buffet
- Kid-friendly
- Indoor pool
- Doctor on call
- Accessible
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Refrigerator
Common questions
Is the hotel clean, and are there any recurring cleanliness issues?
The hotel has mixed feedback on cleanliness. While some guests praise the cleanliness of rooms, there are recurring complaints about poor bathroom hygiene, including sewage smells and unclean fixtures, as well as issues with dirty linens and broken room fixtures.
Does the hotel have an indoor pool, and how is the guest sentiment about it?
Yes, the hotel has an indoor swimming pool, which is a rare feature in the area. Guest sentiment is generally positive, with 129 positive mentions, though there are 32 negative comments, likely related to maintenance or usage issues.
How is the service quality at Rainbow Resort & Spa?
The service quality is mixed. While staff like Jani Dada are frequently praised for their attentiveness and hospitality, overall service has 520 positive mentions but also 306 negative comments, indicating some inconsistencies in guest experiences.
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