Coco Palms Resort

Gat. No 252, Coco Palms Resort, Shri Chatrapati Shivaji Maharaj Marg, Tal. Shrivardhan Disst.Raigad., Raigad, Post, opp. Shri Panchmukhi Mandir, Pakhadi, Diveagar, Maharashtra 402404

3.9 · 171 reviews analysed
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Gumo's take

Coco Palms Resort in Diveagar is a mid-range beachfront property known for its lush greenery, spacious rooms, and proximity to Diveagar Beach. It appeals to families and nature lovers seeking a peaceful retreat with basic amenities like an outdoor pool, kids' play area, and a restaurant. While the resort has a pleasant ambience and well-maintained facilities, guest experiences are often polarized due to inconsistent service from the management and staff, particularly at the front desk. The property is praised for its cleanliness and location but criticized for issues like poor food quality, unprofessional behavior from some staff, and occasional pest problems.

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How guests rate it

Location
82
Facilities
68
Staff & Service
58
Room Comfort & Cleanliness
72

What guests love

  • Well-maintained rooms with a spacious layout and good cleanliness, as noted in multiple positive reviews.
  • Proximity to Diveagar Beach and other nearby attractions, with a walkable distance of 5-10 minutes.
  • Availability of family-friendly facilities like a kids' play area, game room, and outdoor pool.

Worth knowing

  • Inconsistent and often poor service from the front desk and management, with multiple reports of rude or unprofessional behavior.
  • Issues with food quality and variety, including complaints about taste, pricing, and limited local cuisine options.
  • Occasional cleanliness problems in rooms and bathrooms, including pest sightings and unclean facilities.
  • Weak Wi-Fi signal in some rooms and limited amenities like insufficient cooling in AC units.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk
  • Baggage storage
  • Concierge
  • Social hour
  • Parking (free)
  • Self parking
  • Private car service (extra charge)
  • Car rental onsite
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Bicycle rental (free)
  • Tennis
  • Game room
  • Activities for kids
  • Kids' club
  • Outdoor pool
  • Adult-only pool
  • Hair salon
  • Doctor on call
  • Business center
  • Meeting rooms
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is there a restaurant available at Coco Palms Resort?

Yes, Coco Palms Resort has a restaurant on-site with table service. However, guest reviews indicate mixed opinions about the food quality and variety.

How is the service at the front desk of the hotel?

The service at the front desk has received mixed feedback. While some guests had positive experiences, others reported inconsistent and unprofessional behavior from the staff.

Does the hotel have a kids' play area?

Yes, Coco Palms Resort offers a kids' play area and a game room, making it a family-friendly destination.

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