The Bentley Luxury Hotel & Suites
8GCC+2C8 The Bentley Luxury Hotel & Suites, 870 Al Sham St, Doha, Qatar
Gumo's take
The Bentley Luxury Hotel & Suites in Doha is a 5-star property known for its spacious, apartment-style accommodations, rooftop pool, and strong emphasis on hospitality. Guests frequently praise the cleanliness, housekeeping service, and the friendliness of the staff, particularly at the front desk and in the restaurant. While the hotel is well-located near major attractions like the Doha Corniche and Souq Waqif, some guests have noted issues with air conditioning, slow service, and inconsistent food quality. Overall, it is a popular choice for families and travelers seeking a comfortable, home-like stay with a focus on personalized service.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 76
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional housekeeping service, with many guests specifically praising the cleanliness and attention to detail by staff such as Ansu, Perry, and Forhad.
- Spacious and well-equipped rooms with kitchenettes, offering a home-like experience that is particularly appreciated by families and long-term guests.
- Highly responsive and friendly front desk and service staff, with many guests highlighting individuals like Christy, Kristina, and Radhesh for their professionalism and hospitality.
Worth knowing
- Issues with air conditioning performance in some rooms, as noted in multiple reviews, affecting guest comfort.
- Complaints about slow service, particularly at the front desk and with room service, including long wait times for elevators and delayed responses to requests.
- Mixed feedback on dining experiences, with some guests reporting poor food quality, uncleanliness in the restaurant, and unprofessional service.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Indoor pool
- Outdoor pool
- Adult-only pool
- Lifeguard
- Hot tub
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Business center
- Meeting rooms
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Table service
- Room service
- Breakfast
- Breakfast buffet
- Parking (free)
- Airport shuttle (extra charge)
- Fitness center
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Air conditioning
- Kitchen
- Refrigerator
- Microwave
- Coffee maker
Common questions
Is the hotel suitable for families, and what features make it family-friendly?
Yes, The Bentley Luxury Hotel & Suites is a popular choice for families. It offers spacious, apartment-style accommodations with kitchenettes, providing a home-like experience that is especially appreciated by long-term and family guests.
What are the main issues guests have reported with the hotel?
Some guests have reported issues with the air conditioning in certain rooms, slow service at the front desk and with room service, and mixed feedback on the quality and cleanliness of the restaurant.
How is the hotel's housekeeping service rated by guests?
The hotel's housekeeping service is highly praised, with many guests specifically mentioning the cleanliness and attention to detail. Staff members like Ansu, Perry, and Forhad are frequently highlighted for their exceptional service.
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