Cinnamon Estate Villa
WHRP+X4P Cinnamon Estate Villa, Bogahadeniya, Kapugama west, Dondra, Sri Lanka
Gumo's take
Cinnamon Estate Villa is a remote, budget-friendly accommodation option in Dondra, offering a peaceful environment and basic amenities. It is best suited for travelers seeking privacy and a quiet stay, though it lacks nearby food and grocery options. While some guests praise the cleanliness, food quality, and hospitality of staff like Reshan and Priyantha, others report significant issues with hygiene, maintenance, and inconsistent service.
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Research this stayHow guests rate it
- Location
- 40
- Facilities
- 55
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 50
What guests love
- Friendly and helpful staff, including Reshan and Priyantha, who are praised for their service and hospitality.
- Clean and well-maintained rooms and pool, with some recent renovations noted by guests.
- Affordable and tasty food options, including Sri Lankan breakfasts and reasonably priced meals.
Worth knowing
- Poor hygiene and cleanliness in rooms and facilities, with reports of musty smells, flies, broken facilities, and lack of basic toiletries.
- Remote location with no nearby grocery stores or restaurants, and high prices at the in-house restaurant.
- Unreliable and inconsistent service, including last-minute price changes and rude staff behavior reported in multiple negative reviews.
- Issues with room availability and maintenance, including broken tiles, unclean BBQ facilities, and lack of proper bedding.
Common questions
Is the hotel located near restaurants or grocery stores?
No, the hotel is in a remote location with no nearby restaurants or grocery stores. Some guests have noted that the in-house restaurant has high prices.
How would you describe the cleanliness of the hotel?
Cleanliness is mixed; some guests praise the clean and well-maintained rooms and pool, while others report poor hygiene, musty smells, and unclean facilities.
What kind of service can I expect from the staff?
Service is inconsistent; while some guests praise staff like Reshan and Priyantha for their hospitality, others report rude behavior, last-minute price changes, and unreliable service.