Atlantis - The Palm
Atlantis - The Palm - Crescent Rd - The Palm Jumeirah - Dubai - United Arab Emirates
Gumo's take
Atlantis - The Palm is a massive, ocean-themed luxury destination resort located on Palm Jumeirah, renowned for its extensive amenities including the Aquaventure Waterpark and Lost Chambers Aquarium. The property is highly rated for its family-friendly atmosphere, diverse dining options, and vibrant entertainment scene, though it is often criticized for its high costs and occasional service inconsistencies. Guests generally find the experience overwhelming and expensive, suitable for those seeking a self-contained vacation rather than a budget-friendly stay.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 91
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 82
What guests love
- World-class Aquaventure Waterpark and Lost Chambers Aquarium are major draws for guests.
- Extensive dining options ranging from casual to Michelin-starred restaurants.
- Massive, luxurious facilities including multiple pools, beaches, and a large fitness center.
Worth knowing
- High costs and perceived value issues, with some guests feeling overcharged.
- Service inconsistencies reported, including rude security staff and unhelpful management.
- Rooms can be old and worn, with some guests receiving dirty or incorrectly allocated rooms.
- Location is isolated on Palm Jumeirah, making it far from Dubai's main attractions.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Outdoor pool
- Waterslide
- Lazy river
- Wave pool
- Hot tub
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- Air conditioning
- Kitchen in some rooms
- Refrigerator in some rooms
- Microwave in some rooms
- Coffee maker
- Minibar
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Beach access
- Tennis
- Snorkeling
- Scuba
- Water skiing
- Game room
- Boutique shopping
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service
- Car rental onsite
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Business center
- Meeting rooms
- Arabic
- Cantonese
- Dutch
- English
- Filipino
- French
- German
- Hindi
- Indonesian
- Italian
- Japanese
- Korean
- Mandarin
- Portuguese
- Russian
- Spanish
- Vietnamese
Common questions
What are the main attractions included at Atlantis - The Palm?
Atlantis - The Palm features the world-class Aquaventure Waterpark and Lost Chambers Aquarium, both of which are major highlights for guests. These attractions are located just a 3-minute drive from the hotel and are frequently praised in guest reviews.
Is the hotel suitable for families with children?
Yes, Atlantis - The Palm is highly family-friendly, with extensive amenities such as a waterpark, lazy river, wave pool, and multiple dining options. The property is positively reviewed for family stays, with over 2,000 positive family-related guest sentiments.
What are the main criticisms about the hotel?
Some guests report high costs and occasional service inconsistencies, including rude security staff and unhelpful management. Additionally, rooms can be old or worn, and the hotel's location on Palm Jumeirah is considered isolated from Dubai's main attractions.
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