City International Hotel
City International Hotel, CB-1, Satyajit Roy Sarani, opposite IFB AGRO, City Center, Durgapur, West Bengal 713216
Gumo's take
City International Hotel in Durgapur is a budget-friendly city center hotel known for its casual dining, bar, and convenient location near major attractions like Anand Amusement Park and Durgapur Waterpark. While some guests praise the friendly service of staff like Biswanath and Amit Dey, as well as the quality of food and breakfast, others report recurring issues with room maintenance, cleanliness, and inconsistent service. It is best suited for short stays, budget-conscious travelers, and those prioritizing location over luxury.
Get your personal match score
Run a live research on City International Hotel — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 82
- Facilities
- 62
- Staff & Service
- 67
- Room Comfort & Cleanliness
- 58
What guests love
- Friendly and helpful staff, particularly Biswanath and Amit Dey, who are frequently praised for their service.
- Good food quality and breakfast, with some guests highlighting the restaurant and bar as a local favorite.
- Convenient central location, walking distance to major attractions and the city center.
Worth knowing
- Recurring issues with room cleanliness, including dirty beds, unhygienic bathrooms, and malfunctioning amenities like AC, geyser, and TV.
- Inconsistent service quality, with reports of rude staff, slow response times, and poor customer care.
- Rooms are often described as small, basic, and not always as depicted online, with some guests noting discrepancies in room configurations.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Air conditioning
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
Common questions
Is the hotel's breakfast highly rated?
Yes, the breakfast at City International Hotel is highly rated, with 31 positive mentions and only 2 negative ones. Guests often praise the quality and variety of the free breakfast offered.
What are the common complaints about the hotel rooms?
Common complaints include issues with cleanliness, such as dirty beds and unhygienic bathrooms, as well as malfunctioning amenities like the AC, geyser, and TV. Some guests also noted that the rooms are small, basic, and not always as depicted online.
How is the service quality at the hotel?
The service quality is mixed. While some staff members like Biswanath and Amit Dey are frequently praised, there are 61 negative mentions regarding service, including reports of rude staff, slow response times, and poor customer care.
People also searched for
Fortune Park Pushpanjali, Durgapur - Member ITC Hotels' Group
Durgapur
★ 4.6 (3,390 reviews analysed)
Fortune Park Pushpanjali, Durgapur is an upscale hotel known for its exceptional service, particularly from staff like…
The Citi Residenci Hotel
Durgapur
★ 4.2 (3,123 reviews analysed)
The Citi Residenci Hotel in Durgapur is a mid-range business hotel offering a mix of modern amenities and services…
Morvee Hotels Durgapur
Durgapur
★ 4.3 (850 reviews analysed)
Morvee Hotels Durgapur is a 4-star hotel known for its luxurious stay and modern amenities, making it ideal for business…
HOTEL WB40
Durgapur
★ 4.3 (616 reviews analysed)
HOTEL WB40 is a budget-friendly accommodation in Durgapur, offering a range of dining options and convenient access to…
Hotel Park Land
Durgapur
★ 4.3 (444 reviews analysed)
Hotel Park Land is a multi-functional venue in Durgapur, primarily known for its banquet hall and dining services. It is…
Mistwood Hotel
Durgapur
★ 4.6 (371 reviews analysed)
Mistwood Hotel in Durgapur is a luxurious and well-appointed hotel offering a blend of comfort, elegance, and top-notch…